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Morgan & Mallet is a luxury household staffing agency that places staff in all roles for single and multi family offices worldwide.
We find family office managers, chiefs of staff, personal assistants, house and estate managers, and other administrative staff that keep your home’s private affairs running.
There are two family office staffing needs, an investment team and a private team. Morgan & Mallet takes care of the private side, staffing your homes with an efficient team that handles your homes, travels, and schedules.
With over 200,000 professional candidates in our global database, Morgan & Mallet has found and placed all roles for single and multi family offices across the US and internationally.
Every search we run is done in complete confidence. Your family’s name and the structure of your family office stays between us until you choose otherwise.
- 68 applicants per family office ad, 51% more than our average
- 3,585 assistant, private secretary and chief of staff candidates
- 2,314 estate and house managers, about 17 years' experience
- 63% of our US family office searches: money reported to the office
Start your search today with a call to our family office recruiters in our New York office at +1 (646) 965-2308 and let us know what role needs to be filled. Or contact us online using the button below.
Source: Morgan & Mallet job ads naming a family office, May 2022 to April 2026; US family office searches, 2025 to 2026; candidate database, June 2026; Household Staff Industry Report 2026. How we count
Family office staffing roles
Family office manager: The family office manager runs the office and oversees your properties, home administration, and staff.
House and estate managers are the roles family offices most often ask us to fill.
In the US, estate managers and chiefs of staff are both among the five roles families ask us for most often.
Chief of staff: A chief of staff manages the operations in your homes every day. They’re in charge of the staff, with hiring and training, and also look after the household’s budget.
We’ve found candidates with past experience in luxury hospitality do well in this role.
The title can mean different things from one family to another.
Looking at four of our chief of staff searches for clients in 2025, one was to be inside a family office and another was combined with a personal assistant role.
Two briefs we worked on for clients said that the job had no family office or financial duties at all. Tell us which version of the role you want, and we’ll make sure to brief candidates on that.
Private personal or executive assistant: A private personal assistant looks after your personal schedule, travel, and errands. Some family offices use the title executive assistant for the same role.
House and estate managers: A house manager runs one property, covering the staff schedule and upkeep of that property. The estate manager is who they report to. They manage other properties too and report to the family office themselves.
Administrators and bookkeepers: They do the financial paperwork for you, from invoice payments to expense management.
Lifestyle and property managers: The property manager looks after the renovations of your homes while lifestyle managers look after the personal and social side of your life.
Here’s how our family office searches since 2022 were split by role, in every country where we worked on the brief for clients:
| Roles | Share of searches | Average applicants per ad |
|---|---|---|
| House, estate and property managers | 34% | 59 |
| Office, finance and chief of staff roles | 30% | 47 |
| Personal, executive and lifestyle assistants | 20% | 109 |
| Chefs, housekeepers, nannies and chauffeurs | 16% | 88 |
Assistant jobs had the most applicants by quite some way. Office and finance jobs had the fewest, so for those we really make use of our network and maybe headhunt if we need to.
That’s true in all our searches for clients. A personal assistant search we do gets around 112 applications on average, which is more than any other role.
Let us know which of these roles you want to be filled, and we can tell you how large we think the number of candidates on the market is.
We recruit a family office’s operations, accounting and administrative staff; for investment hires like a CIO or portfolio manager, we recommend an executive search firm.
We will let you know straight away if we can fill the role, because we believe that having the right recruiter matters.
Source: Morgan & Mallet job ads naming a family office, May 2022 to April 2026 (4,753 applicants); 2025/26 Household Staff Salaries Annual Report (most requested US roles); Household Staff Industry Report 2026 (applications per personal assistant search). How we count
How a family office is staffed
Most family offices are staffed with two teams that are connected together. One is office-based, dealing with the admin side of your life. The other works inside your home managing your staff and properties.
One person at the center holds these two teams together. Leave that seat empty, or fill it with the wrong person, then every small decision falls to you.
Laurine Mallet, our co-founder, describes a case where a client came to us after her company grew fast and hired five staff through us in one go. She had no issue with the work of all five hires.
But she let them go within two months as there was nobody to coordinate the staff while she ran her business.
Who works there to do the coordination, and how your family office is staffed around them, comes down to three setups we see quite a lot.
A lean single family office has four to five people in it with a family office manager, a private personal assistant, an accountant, and your household staff.
In these setups, one person, usually your personal assistant, does a bit of everything and would be the person you rely on the most. They bring the team together.
A larger single family office has more layers of management and is run by the director. The investment, tax, and legal side of things is left to specialists or outsourced.
The family office manager handles the payroll, the chief of staff manages your domestic staff across your homes, and the estate managers are above your house managers.
A multi-family office works for several families at once, so the expensive specialists are shared across all the client families. The household team is outside this shared structure, employed by you rather than the office.
The office just pays them and coordinates them, but the hiring and employment risk is yours.
Most families with a family office manage more than just one home. In our own searches for family offices, 73% of the house and estate manager briefs mentioned more than one property.
Our network has 2,314 estate and house managers, with about 17 years’ experience on average, so we can match a manager to the size of your estate.
The office is usually the one in control of the finances.
In 63% of our searches in the US that worked with a family office, the new hire had to report spending, payroll or accounts to the office or its accountants.
A butler and household manager job on Jupiter Island in 2026 we worked on, for example, worked with the family office on everything finance-related.
Let your recruiter know who will sign off the new hire’s spending, and we’ll brief the candidates on it.
Whatever your chart looks like, someone has to find these people, vet them properly, and then match them to your household. That’s what Morgan & Mallet does.
Most families come to us hiring for two to three roles at once or staff for five to six properties.
Source: Morgan & Mallet family office job briefs, worldwide since 2022 and US 2025 to 2026; Household Staff Industry Report 2026 (estate and house managers in our network). How we count
Staffing the office, and staffing the homes
Hiring family office staff means hiring for the office team. A director, family office manager, chief of staff, personal assistants, and other administrative support come under this type of hire. Those are the roles this page helps you fill.
We also do the second search for your household. Family offices come to us to find and place trusted staff for their principals’ homes, hiring housekeepers, private chefs, butlers, nannies, chauffeurs, and more across several properties.
Plenty of family offices need staff for both teams within the same year. The recruiter who staffed your offices already knows your family and your home, so the household search runs faster.
The two teams do similar tasks. 37% of the office jobs we’ve recruited for family offices also covered the household staff, in terms of hiring them, paying them or managing their daily schedules.
Office experience can be very important in the home too.
In eight more searches we ran for clients since late 2024, with three of them in the US, families asked for family office experience for jobs outside the office, from personal assistants to a driver.
So even if the job doesn’t seem related to family office work, it still might need the candidate to have experience working with one.
Let us know which team the role reports to or works with, and we’ll make sure to write your brief with that in mind.
For more information on hiring household staff through your family office, you can visit our household staffing for family offices page. It goes over how those searches run, what the roles pay, and how we staff for multiple homes.
Source: Morgan & Mallet family office job briefs and ads, May 2022 to April 2026. How we count
What is administrative support in a family office?
Administrative support in a family office is the team that works on your paperwork and your money. This can be bookkeeping, invoices and payments, budgets and monthly reports, contracts and insurance, the diary and the front desk.
A lot of it is finance work that needs skills and training.
Of the office jobs in our family office searches since 2022, 32% were accounting or finance jobs, and 67% of those asked for a qualification.
Senior finance people are not easy to find in our experience. In our searches for family offices, accountant and finance manager ads had about 23 applicants each, 79% fewer than the ads we worked on for assistants.
73% of our office briefs that had a minimum asked for five years’ experience or more.
In 2024 a family office in Monaco asked us to find both an accountant and an assistant accountant.
The assistant accountant ad had 116 applicants. The accountant’s job had 12 to 21 a time and had to be advertised three times between February and August.
If the job is mainly your diary, travel and errands, you are more likely to need a private PA instead.
Your recruiter will help you to split the tasks between one person and a qualified accountant before we start the search.
Source: Morgan & Mallet office-side family office job ads and briefs, 2022 to 2025. How we count
How a family office search runs
Our placement process goes in five stages, from your first call to the follow-up after placement.
- A confidential consultation: In the first call, our recruiter asks you how your office is structured, who the role would report to, and what discretion is expected from them.
We also work inside your own hiring protocol if you have one. We once had a client’s family office send a 20-page document covering every step from candidate interview through payroll, and we stuck to it exactly. - A vetted shortlist: We search through our 200,000 global candidate pool, including chief of staff and family office managers who have worked for high-net-worth (HNW) and ultra-high-net-worth (UHNW) homes.
To protect your privacy, your name stays off the brief until after the shortlist stage.
By the time a shortlist of three candidates reaches you, your recruiter would’ve had dozens of conversations with them, run their employment checks, and made the reference calls. - Interviews and paid trials: Depending on your schedule, we organize interviews with each shortlisted candidate and let you know questions to ask and the red flags worth pressing on.
We also arrange paid trial days for roles that need them. - Offer and contract guidance: The salary is quoted gross from the start so you know what the new hire costs upfront.
Your recruiter can advise you on the benefits, notice, confidentiality terms and what the market rate is for the role you’re hiring.
Morgan & Mallet can also refer you to legal partners where your homes are, making the hiring easier and right from the start. - Placement and follow-up: We check in at 10 days to see how things are settling in. Your recruiter remains available for any issues at the start of the placement.
Every placement we make has a three-month replacement guarantee period.
Office roles might take longer to find good candidates.
31% of our office, finance and chief of staff searches had to be advertised more than once, compared with 7% of searches for house and estate managers.
On your side, you obviously choose who is in charge of the recruitment. Asked who his team usually deals with in a family office, our co-founder Morgan Richez said:
“Every family office are different. Sometime is [the] director of the family office. Sometime it can be an accountant as well. It depends. But almost the time is a [PA], the personal assistant.
“Even if you work with a PA in the family office, they put people on the CC… so that’s why we are still connected with other members.”
Let us know on the first call we have with you who should be copied in, and your recruiter will keep them all up to date.
Source: Morgan & Mallet family office job ads, May 2022 to April 2026. How we count
How we vet family office staff
When vetting for any role, we run four main checks before you see any resume:
- A 90-minute interview
- Phone references with former employers
- Identity and work document verification
- NDAs signed both ways
We only allow candidates with a minimum of three years of private homes or luxury hotels experience in our database. For every four people who apply, only one makes it through and is accepted into our network.
Family offices usually ask for more than three years’ experience.
100% of the house or estate manager jobs we have worked on in the US that needed to work with a family office asked for at least six years, and one asked for ten.
Of the 200,000 candidates on our database, 50,300+ have been fully vetted.
A long interview shows us how a candidate turns experience into hands-on knowledge, and the reference calls are where we confirm it. We call former employers, including family offices and principals they reported to.
We keep the questions open-ended so they tell us what the candidate ran, staff they manage, and why they left.
The calls we do to any well-known former employer need a lot of care from us. Our co-founder Laurine Mallet explains how we contact them:
“But usually when it’s a VIP, the VIP has an assistant, personal assistant or a family office. So we can reach the family office or the PA.
“Once I had a domestic couple… they worked [for] a very important French client… [The domestic] couple gave me … the phone number of the reference, and I called, and [the] reference was not happy at all.
“She told me straight, ‘Who gave you my number? I don’t want to be bothered.’”
When your family is the reference, the call we do for reference checks goes to your office or your PA, not to the principal.
For roles where your security is at a higher risk, we go a step further.
“We usually … ask for three last [references]. For such [a] position, we can check, like, five…
“We check also Facebook, Instagram,” says co-founder Laurine Mallet, who ran these checks when a family office in Paris needed 20 new hires on short notice.
In the US, Jonathan de Vanderbilt, our New York recruiter, checks every ID and driving record. Criminal background checks follow the rules of your state and city.
NDAs are built within the candidate’s employment contract so they apply from their very first day with you.
We have also signed NDAs with family offices so you get to decide how much your recruiter is allowed to tell the candidates about you.
NDAs are common in these roles. In Los Angeles, 77% of the personal assistant jobs we’ve placed required one.
When we work with families on briefs, they ask for discretion in writing too.
100% of our family office briefs in the US asked for discretion or confidentiality, and 59% of our family office briefs globally did too.
We verify employment history across the past five to seven years. We also check that the candidate has the right to work in the country the role is in.
This often gets overlooked, especially for roles where the candidate is required to fly with you to your other properties.
Some family offices have their own rules as well. Briefs we worked on in Dubai in 2024 and 2025 asked that every past job had lasted at least three years.
A rule like that shortens the list quickly. In our database, only 38% of the finished private office jobs lasted three years or more.
An executive housekeeper brief we built for a role in Pasadena in 2025 wanted a history of long-term placements.
We look at how long each job they have done in the past has lasted when we check employment history for you.
Source: Morgan & Mallet family office job briefs, worldwide since 2022 and US 2025 to 2026; candidate database, June 2026 (finished private office jobs); 2025/26 Household Staff Salaries Annual Report (NDAs). How we count
What family office staff earn
According to Morgan & Mallet’s 2025/26 Salaries Report, a chief of staff in the private households we recruit for earns anywhere from $150,000 to $300,000 a year.
A personal assistant earns $80,000 to $250,000, with executive assistants who do both business and personal work being up at the top of the range.
A family office manager’s salary depends on the size of the office and the team they manage. House managers earn up to $180,000 and estate manager salaries can reach $250,000.
Our own job ads in the US for families with a family office mentioned pay in 75% of searches.
They went from $90,000 a year for a butler and house manager in 2026 to over $200,000 for an estate manager in 2025, plus $40 to $50 an hour for a chauffeur in 2026.
| Role | Pay |
|---|---|
| Chief of staff | $150,000 to $300,000 a year |
| Personal assistant | $80,000 to $250,000 a year |
| House manager | Up to $180,000 a year |
| Estate manager | Up to $250,000 a year |
| Butler and house manager, our US job ad, 2026 | $90,000 a year |
| Estate manager, our US job ad, 2025 | Over $200,000 a year |
| Chauffeur, our US job ad, 2026 | $40 to $50 an hour |
The main factor that changes the salary is the scope of the role.
A manager looking after four properties and a team of 20 people would be able to ask for a higher salary than a manager monitoring three staff in one home.
A role with travel also pays more, because a manager who has to travel between properties could spend weeks away from their own home, which attracts fewer candidates.
Salaries depend on the location of the role as well. Countries like the US and Switzerland are at the top of Morgan & Mallet’s ranking for senior household pay.
So a hire in New York or Geneva would cost more than the same role in London.
Privacy has a price too: it adds 15% to 20% to salaries.
Working with money is in many of these jobs in our experience.
In our searches, 59% of family office briefs wanted the person they hired to deal with budgets, invoices, expenses, payroll or the accounts, and 80% of house and estate manager briefs did too.
The total cost for a hire also goes beyond the salary once you add payroll taxes, workers’ compensation, health insurance, and annual bonuses.
When you get in touch, our recruiters tell you the market rate for the role you’re looking for. Putting out an accurate number gets the right candidates for the role.
When it isn’t, the search doesn’t work as well. In the family office jobs we had to advertise again in 2024, two advertised again with a higher offer, about 11% and 17% above the first.
Source: 2025/26 Household Staff Salaries Annual Report (salary ranges, privacy); Morgan & Mallet US family office job ads, 2025 to 2026 (pay as advertised); family office job briefs, May 2022 to April 2026. How we count
Where we recruit family office staff
From our experience with family office placements since 2015, we’ve seen that the hiring clusters are in certain places. We’ve worked with finance families in cities like New York and Greenwich.
Miami is a frequent spot for families who spend some of their year in Florida and some in Europe.
Our family office searches since 2025 in the US were in the south and the west too. 75% were in Florida, from Palm Beach to Miami, or in Southern California, in and around Los Angeles.
In London, we staff family offices across townhouses and country estates. We also cover Geneva and Zurich for the winter season. In Monaco, the work is split between residences and the yachts associated with them.
From our Dubai office, we cover placements within the UAE and the wider Gulf, including Saudi Arabia and Qatar.
With eight offices worldwide, the search for your family office manager can cross borders easily. All our offices work with the same database, so a candidate interviewed in Paris is visible to our Dubai or New York recruiters within minutes.
You can call our US office at +1 (646) 965-2308.
Source: Morgan & Mallet US job ads naming a family office, 2025 to 2026. How we count
Why family offices retain Morgan & Mallet
Since 2015, we’ve placed family office managers, chiefs of staff, estate managers, house managers, and complete household teams for UHNW and royal households.
Our know-how comes from our inside knowledge of the roles we recruit for, with co-founders Morgan Richez starting out as a butler and chauffeur and Laurine Mallet as a nanny.
That’s why we accept only one in four applicants into our network.
Your privacy is at the forefront of our minds as we look for candidates. Your recruiter does not let the candidate know your family name until you’d like them to know.
Our database has 3,585 candidates in it with experience as a personal or executive assistant, private secretary or chief of staff.
Every candidate signs our NDA as part of their employment contract, and some clients add their own. Laurine describes a family office that runs ten apartments in Paris for its principal:
“The family office is our client in this case. And they’ve got their own NDA. And as soon as the candidate [starts] a new job in their property, they need to send their NDA…”
When you work with our recruiters, they act as advisors while sourcing and shortlisting candidates. If you need help with the job description, salary benchmark, and connections with legal advisors for contracts, you can reach out to us.
Bigger family office searches mean more of our team get involved if necessary, and sometimes one of our founders, as Morgan explains:
“For the very important clients, we used to do a … You know, we’ve got the PA, the head of the family office… We’ve got the lawyer as well.
“First call, it was with [Jonathan] only and with the family office, and the second one with me, because, you know, they want to see the founder, you know, just to make sure this is the right company.”
Tell your recruiter who should be on the first call, from your PA to your lawyer.
Most family offices start out with just one hire. That first search shows you how we brief candidates, manage your own employment procedure, and whether you’re satisfied with the hire three months in.
You can learn more about the Morgan & Mallet story on our about us page.
Source: Morgan & Mallet candidate database, June 2026 (candidates by past role, applicants accepted). How we count
How should you choose a family office staff recruiter?
Choose one that asks you about your office, your homes and your principal before they take the brief. A good recruiter needs to listen carefully to your needs.
Look at how big their network is too. Since 2022 our family office ads have had 68 applicants on average, 51% more than the 45 our ads had over all roles.
We’ve worked with clients on searches in nine countries and in French-speaking Africa too.
Across every role we recruit for, we’ve had more than 450,000 applications since 2016.
Be wary of a recruiter who just takes your brief exactly as you give it to them and goes with it. Asked how a family office should compare agencies, our co-founder Morgan Richez said:
“When the household staff [agency] accept everything at the beginning without to ask any question, you need to ask yourself.”
Before you make a choice, ask any recruiter how they’d work on your search. We will guide you through each step in our process on the first call you have with us.
Source: Morgan & Mallet job ads, family office ads May 2022 to April 2026 and all client ads 2021 to 2026; Household Staff Industry Report 2026 (applications since 2016). How we count
Frequently Asked Questions
Call us on +1 (646) 965-2308 or tell us about your family office and a recruiter will get back to you.
What does a family office manager do?
A family office manager takes care of the operational side of your private life. They deal with the administration, property, household staff, budget, etc. They act as the single point of contact between the principal and other staff members.
What is the difference between a family office manager, a chief of staff and a house manager?
A family office manager runs the office and oversees your properties, home admin, and staff. House and estate managers are the roles family offices most often ask us to fill.
A chief of staff focuses on the day-to-day operations across your homes, looking after the household staff and budget. A house manager runs a single property and reports to the estate manager.
Do you recruit CFOs or investment staff for family offices?
We recruit a family office’s operations, accounting and administrative staff. For investment hires such as a CIO or portfolio manager, we recommend using an executive search firm.
This works because questions to screen a chief of staff candidate are completely different from what you should ask a CIO candidate.
Can you run the search without naming the family?
Yes, we keep your name off the brief until the shortlist stage and in some searches until the offer stage.
Candidates sign NDAs before receiving any details about your home and we only brief them on what they need to assess the role.
Do you staff both the office and the household?
Yes, we staff both the office and household sides of your private life. This page goes over the process of hiring for office-based positions.
Hiring housekeepers, private chefs, butlers, and nannies for your home sits in our household staffing for family offices page.
How quickly can you place a family office manager?
Most searches we do take two to six weeks. Senior roles with NDA requirements can take longer since the vetting is heavier and confidentiality clauses can slow down the process.
A clear brief from the start draws a more accurate candidate pool and cuts time in the hiring process.
Call us on +1 (646) 965-2308 or tell us about your family office and a recruiter will get back to you.
Get in touch to discuss a family office search
Call Morgan & Mallet on +1 (646) 965-2308 or get in touch online.
New York
office address
260 Madison Avenue, 8th floor, 10016, New York, NY - United States
phone
+1 (646) 965-2308
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Miami
office address
1555 NE 121st Street, Suite 104, North Miami, FL 33161, United States
phone
+1 305 710 3380
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Los Angeles
office address
895 Dove St, Newport Beach, CA 92660, United States
phone
+1 305 710 3380
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed