United States
Household Staffing Agency in Miami
Morgan & Mallet (M&M) finds exceptional private household staff for families and professionals in Miami.
We place household staff in Miami, from Indian Creek Island and Star Island to Coral Gables, Fisher Island, and the Venetian Islands.
Our Florida recruiter, Daniele Vasconselos, worked as an estate manager before joining the firm, so she knows what the role actually demands beyond what appears on paper.
Before setting up the household staffing agency in Miami, M&M’s founders also started in household service, not in offices. That insider experience shapes every placement decision.
We always present candidates with prior, proven, verifiable experience in comparable households.
We always take time to understand your household completely in the first call. One wrong hire can create problems that take months to undo.
Miami
office address
1555 NE 121st ST #104 FL 33161, North Miami - United States
phone
+1 305-710-3380
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
10+ Years Placing Domestic Staff for UHNW Families Globally
Founded 2014
Now with over 4,500 successful placements annually across HNW and UHNW households.
Multilingual Recruiting Team
Fluent in Spanish, French, Portuguese, let us know your preference.
Long Term Candidates
92% of M&M’s placed assistants remain with their households for two years or longer.
Founder Led
Every day the founders handle new leads, assigning them to the most suitable M&M recruiter.
Miami Household Staffing Agency: PAs, Housekeepers, and Nannies for High-Net-Worth Homes
At M&M, the founders, Laurine Mallet and Morgan Richez, know what it takes to work in a high-net-worth household because they’ve done it themselves.
Morgan started as a chauffeur. Laurine started as a nanny. Both worked directly for UHNW families in London before building M&M.
That insider expertise shapes how we recruit in Miami. They started the agency in Europe, then expanded to global luxury capitals.
Today, M&M is the only international household staffing agency with offices in New York, Miami, London, Paris, Monaco, and Switzerland.
This worldwide presence means we can source the best candidates from multiple markets while managing U.S. contracts, compliance, and labor law requirements.
As Florida’s tax laws continue to attract the wealthiest families, our clients began relocating to the state. They kept asking for M&M’s help, so we opened a regional office to serve them.
In Miami, we place candidates who understand the city’s unique demands:
- 69% of M&M’s Miami-based personal assistants have supported clients with dual U.S.–Latin American business interests or travel patterns.
- 86% of our Miami staff have coordinated major seasonal events, including Art Basel, regattas, and private galas.
- 85% of Miami domestic couples have maintained waterfront villas and seasonal estates, managing weather-related upkeep and property transitions.
What Our Experts Say
What is driving the current 'gold rush' of HNW families to Florida, and how is this shifting the local talent landscape?
“Wealthy families are leaving New York for Miami and Palm Beach permanently, not just for vacations. Tax savings and lifestyle drive the move. We help them settle fast with local connections.
This increase has shrunk the talent pool and pushed wages higher. New arrivals often underestimate costs. They expect to pay $20 per hour for housekeepers when the real rate is $45 to $75.
For experienced staff, which Morgan & Mallet exclusively places, wages are rising even faster. We explain this upfront so placements last.
We also handle the snowbird problem. Many clients split time between Florida and New York. We place staff who rotate between both homes so service stays consistent year-round.”
Domestic Staffing in Miami's Most Exclusive Addresses
Miami’s waterfront estates demand household staff who combine professionalism, discretion, and the ability to manage luxury properties.
Co-founder Morgan Richez notes the classic American “snowbird” arrangement involves properties in New York, the Hamptons or Miami.
Below, our Miami household staff recruitment team outlines the specific roles in highest demand across South Florida’s most exclusive neighborhoods, from Coral Gables to Fisher Island, and the unique requirements these properties present.
Fisher Island Household Staffing: America's Wealthiest ZIP Code
Wealth
We have placed household staff in Fisher Island, which stands as America’s wealthiest ZIP code and Miami’s most exclusive neighborhood, with an average income of $2.2 million as of 2020.
Staffing Needs
Fisher Island families need staff who understand the island’s unique access limitations.
Estate managers often organize ferry schedules for contractor arrivals, manage private beach club memberships, and oversee golf course and spa appointments.
Morgan Richez, co-founder of M&M, notes that Miami properties are usually house-based rather than flats, reflecting the bay area style where families seek space near the water.
Star Island Staff Recruitment: Celebrity Waterfront Privacy
Wealth
Home prices on Star Island average $30 million, making it the most expensive neighborhood in Miami and a prime location for homes needing household staff.
Staffing Needs
Star Island estates need staff experienced in high-profile household management.
Our Miami recruiters have seen that chauffeurs navigating causeway access during Art Basel week and Formula 1 Miami Grand Prix events need very good calendar management skills. The city’s major events create traffic patterns that really call for advance planning.
Our estate managers here average seven to eight years of experience and 98% remain in placement beyond two years.
Morgan Richez, co-founder of M&M, observes that young finance professionals are leaving New York for Miami’s tax advantages, bringing their household staffing needs with them.
Indian Creek Island Staffing: The Billionaire Bunker
Wealth
Indian Creek Island, sometimes called the “Billionaire Bunker,” is a 300-acre private island with only 40 waterfront properties and its own private police force and country club.
Home prices on Indian Creek Island average almost $20 million.
Staffing Needs
Families require staff with top-level security clearance awareness. House managers coordinate with the island’s private 13-person police force.
Our recruiters in Miami have found that married couples work well as estate manager teams for Indian Creek properties, providing the round-the-clock coverage principals expect.
Laurine Mallet, co-founder of M&M, notes that these couple placements succeed when duties are clearly divided and both partners understand the demands of managing ultra-high net worth properties.
Coral Gables & Gables Estates Private Staffing
Wealth
Gables Estates has been declared by Bloomberg as the richest neighborhood in the entire country.
Luxury properties in prime sections like Gables Estates and Cocoplum frequently exceed $30 million.
Staffing Needs
Estate managers take care of yacht maintenance, hurricane shutter installation teams, and contractor access through round-the-clock guard gates.
The Mediterranean-style estates are often bigger than 10,000 square feet, needing housekeepers who are experienced in marble care.
Daniele Vasconcelos, M&M recruiter covering Florida, recently placed an estate manager in a South Florida waterfront property where being ready for hurricanes was critical.
The candidate we placed brought specific maintenance skills for storm season, understanding how to prepare properties before weather events rather than simply react to them.
Daniele notes the role succeeded because the candidate recognized all of this.
Coconut Grove Household Staffing
Wealth
Home values in Coconut Grove average $1.3 million. The neighborhood combines lush tropical landscapes with walkable village atmosphere and waterfront access.
Staffing Needs
Our Miami office stats show that M&M nannies placed in Coconut Grove average six years of experience, with 50% speaking multiple languages.
Agency data also shows that 11% of property managers in Miami are based in the greater metropolitan area, reflecting growing demand across neighborhoods from Coconut Grove to Brickell.
Household Staff Positions We Fill in Miami
We see demand across waterfront properties in Gables Estates, Fisher Island, and Indian Creek, where estate managers deal with hurricane preparation, yacht care, and multi-property management.
M&M Agency Data: 7-8 years avg experience | 96-98% placement success | 40% work as married couples
Morgan Richez, our co-founder, recalls a Miami-based American client who needed staff for 28 positions in France over three years. The client, who split time between Miami and Singapore, became one of the agency’s success stories after trusting M&M with the entire household setup.
Thee is strong demand across Coral Gables, Coconut Grove, and Pinecrest for nannies.
Spanish and Portuguese speakers are preferred.
M&M Agency Data: 6 years avg experience | 96% placement success | 50%+ multilingual
Morgan Richez our co-founder says that French and English nannies remain most requested, though Spanish and Arabic speakers are increasingly sought after in the Miami market.
Fisher Island condos and Star Island estates need housekeeper professionals who can manage luxury waterfront properties from 5,000 to 30,000 square feet.
Housekeepers handle marble floors, saltwater air damage prevention, yacht interior cleaning, and work alongside building management teams in luxury towers.
M&M Agency Data: 5-7 years avg experience | 95% placement success | Many have hotel or yacht backgrounds
Recruiter Raniel Besana placed a housekeeper-cook for an Italian couple who were particular about cleanliness and highly detail-oriented. They trained the candidate according to their health-conscious lifestyle and dietary preferences, and the placement became a great success.
PAs here need to understand the rhythm of the city.
These professionals secure Art Basel VIP access, handle private aviation at Opa-locka Executive Airport, book restaurants during peak season, and arrange yacht provisioning for Bahamas trips. Knowledge of Miami’s social calendar and absolute discretion are expected.
M&M Agency Data: 6-8 years avg experience | 97% placement success | 60% bilingual Spanish-English
Co-founder Laurine Mallet notes that PAs often become the agency’s best advocates. Even candidates who don’t get placed will recommend M&M to their employers because the team provides mentorship, tips, and genuine career guidance throughout the process.
Private drivers here need to be able to deal with MacArthur Causeway during cruise ship arrivals, coordinate yacht club pickups, access Miami International Airport’s private terminals, and maintain exotic car fleets including Ferraris, Porsches, and Sprinter vans.
M&M Agency Data: 8+ years avg experience | 94% placement success | Clean driving records mandatory
Co-founder Morgan Richez started his career as a chauffeur for an ultra-high-net-worth family in London before transitioning into butler roles. His early experience taught him that live-in positions demand exceptional dedication and understanding of principals’ needs around the clock.
Household Staff Salaries in Miami?
Miami has become a major center for luxury private household staffing. High-net-worth individuals continue relocating for tax benefits and a sophisticated lifestyle, pushing demand for elite service to record levels.
Pay in the South Florida market now often surpasses national benchmarks as families compete to attract and keep the best talent.
Position | US Salary Range | Example Placement Made by M&M | Location |
|---|---|---|---|
Full-Time Live-Out Housekeeper | $90,000 – $160,000 | Experienced live-out housekeeper maintaining cleanliness and order as part of team-based household management for VIP client with 23,000 sq ft house. | Coral Gables |
Full-time Nanny for Newborn/Cook | $60,000 – $120,000 | Warm nanny/cook hybrid providing childcare for newborn while also handling cooking and meal preparation for loving Miami family seeking zen-like caregiver. | Miami |
Michelin-Rated Private Chef | $120,000 – $350,000 | Highly skilled Michelin-rated chef providing world-class culinary experiences with exceptional expertise and refined understanding of international cuisine for discerning Miami family. | Miami |
Full-Time Global Lifestyle/Social Curator | $150,00 – $200,000 | Strategic social architect curating high-profile entrepreneur and investor’s social calendar, signature events, brand image, VIP access, private dinners, yacht excursions, and social media presence across Austin, Miami, and San Diego. | Miami, Austin, and San Diego |
Personal Assistant | $80,00 – $250,000 | Professional and discreet PA supporting UHNWI with administrative tasks, daily schedules, travel arrangements, and correspondence across Miami and occasional domestic and international destinations. | Miami |
Salary data source: M&M Annual Salary Report 2025/2026.
Job data extracted from M&M’s own job board.
Six Proven Reasons Morgan & Mallet Succeeds in Miami's Luxury Market
Free replacement if the initial placement doesn’t work out within the first three months. We contact both clients and staff every ten days during this period to address concerns early before they escalate.
Tell us your preferred language and we’ll connect you with a recruiter who speaks it fluently.
Our global team includes Spanish, Portuguese, French, and Mandarin speakers.
Over 60% of our personal assistant placements in Miami are bilingual Spanish-English professionals.
10.96% of our property caretaker profiles are based in Miami, with recruiters who understand waterfront estate demands.
Our Miami team specializes in placements requiring yacht coordination, hurricane preparation, and marina management knowledge.
Morgan Richez and Laurine Mallet didn’t start as recruiters. Morgan worked as a butler and chauffeur for UHNW families in London.
Laurine trained at Ferrandi culinary school and worked as a nanny for high-net-worth families, giving them firsthand understanding of what makes placements succeed.
Three Reasons We Had To Build Our Own Custom ATS (and how it helps you)
We Connected Eight Global Offices to One Database
Auto-Generated Standardized Resumes From Interview Data
We Automated Regional Compliance So Searches Don't Get Delayed
We built the system to restrict birthdates and photos for US candidates while managing different requirements for UAE or Europe.
Clients face reduced legal risk when hiring internationally, searches proceed faster, and without compliance errors that could derail a placement.
What Miami Families Need to Know About Household Employment Law
Florida and federal laws govern domestic employment in Miami:
- Minimum Wage: $14.00/hour (increasing to $15.00/hour on Sept 30, 2026).
M&M recruiters advise families on competitive compensation packages that exceed minimum wage thresholds, ensuring your offer attracts the most qualified candidates in a market where top talent commands premium rates.
- Overtime: 1.5× after 40 hours/week for “live-out” employees (nannies, housekeepers).
Our team structures employment contracts that clearly define overtime thresholds and weekly schedules, preventing misunderstandings that can derail placements during the probationary period.
- Live-in Exemptions: Live-in employees are generally exempt from overtime pay under federal FLSA guidelines but must be paid for all hours worked.
Recruiter Morgan Richez has placed numerous live-in positions across Miami and advises families on documenting all worked hours to maintain compliance and protect both parties in long-term arrangements.
- Leave Policies: Paid family leave and disability are not state-mandated; federal FMLA only applies to employers with 50+ employees.
M&M helps families develop competitive leave policies that attract senior candidates who expect professional employment standards, even when not legally required.
- Tax Obligations: No state income tax; however, employers must pay Florida Reemployment Tax and federal payroll taxes (Social Security, Medicare).
M&M can handle your household payroll, this service is popular with international principals. M&M will manage W-2s and quarterly filings so your operation stays professional and legally sound.
Note: This is general information, not legal advice. Families should consult legal or HR professionals for definitive guidance specific to their circumstances.
M&M supports Miami families with payroll structuring, employee classification guidance, background verification, and onboarding systems that meet state and federal requirements.
Frequently Asked
Questions
What if the staff don't work out?
M&M offers a three-month placement guarantee on all household staff positions. If the initial placement doesn’t work out within the first 90 days, we’ll provide a free replacement at no additional cost.
We contact both families and staff every ten days during this period to catch any concerns early.
One client called ready to fire a newly placed chef because she found an expired box of cake in storage. The recruiter talked her through it – the chef hadn’t served the expired food, just forgot one item in the pantry.
Firing someone over that seemed extreme for what was clearly a small oversight during the adjustment period. The client kept the chef, and the placement became a long-term success.
This regular check-in helps us address small frustrations before they turn into firing decisions. Sometimes families need perspective during those early weeks when everything feels magnified.
Our goal is to get the match right the first time, but we stand behind every placement we make. This guarantee protects your investment and gives you peace of mind when hiring.
How much does it cost to hire?
Fees vary by role and location, often calculated as a percentage of the first-year salary. Expect transparency with no hidden charges from M&M.
We discuss budgets upfront during your initial consultation to provide custom quotes. This ensures you understand total costs before committing to the search.
Miami’s competitive market means experienced staff command premium rates. Our recruiters explain realistic salary ranges for your specific needs so you can plan accordingly.
Many international clients choose M&M’s payroll service to get started quickly without setting up their own employment infrastructure. We act as the employer, handling everything from payslips to tax filing to insurance, and you receive one simple monthly invoice.
One lawyer hired a traveling nanny through our payroll service just two months after M&M opened the US office – she got her candidate placed and paid on time without dealing with any administrative headaches.
Setup usually takes just two days once you’ve chosen your candidate.
What help do you give after hiring?
M&M stays involved for the critical first three months after placement. We contact both you and your staff member every ten days to ensure everything is running smoothly.
One M&M recruiter described how this works in practice. A client called two weeks after hiring a nanny, frustrated about small things like forgetting to clean the toaster.
The recruiter explained that the new nanny wasn’t the previous nanny and suggested writing a simple note as a reminder. Sometimes families just need that perspective – every person works differently, and learning a new household takes time.
This regular follow-up catches small frustrations early before they turn into problems. We can offer practical solutions, mediate expectations, or arrange a replacement if the fit truly isn’t working.
Our team remains available after the three-month period for questions about payroll setup, compliance requirements, or managing your household staff.
Many clients come back to us when expanding their team because they trust how we handle the entire relationship, not just the initial placement.
What are the steps involved when hiring domestic staff through M&M?
M&M follows a proven six-step process to place the right staff in your home.
Step 1: Initial consultation. We discuss your household needs, family lifestyle, required skills, and budget expectations during a detailed phone call.
Step 2: Candidate search. Your recruiter searches our database of over 56,300 vetted candidates across eight global offices to identify qualified matches.
Step 3: Shortlist presentation. We present 3-5 pre-screened candidates with verified references, complete employment history, and background checks already completed.
Step 4: Interviews. You interview your top choices, either in person or via video call, with our team available to guide the process.
Step 5: Offer and onboarding. We help structure the employment offer, connect you with payroll specialists, and ensure proper contracts are in place.
Step 6: Follow-up support. We check in every ten days for three months, providing ongoing support to ensure the placement succeeds long-term.
Talk to M&M about Staffing your Miami home.
M&M is a household staffing agency in Miami for families who expect experience, discretion, and reliability.
Our recruiters understand what works in waterfront estates, multi-residence households, and high-profile homes across South Florida.
Call +1 305 710 3380 when you’re ready to start your search.