United Kingdom
Household Staff Agency in the UK
Morgan & Mallet, a luxury household staffing agency, places vetted household staff with families across the UK, from London townhouses to country estates.
We place butlers, estate managers, private PAs, nannies, chefs and housekeepers with principals who expect proven ability and absolute discretion.
Founded by a former butler and nanny who understand private service from insider experience.
Only candidates with verified, demonstrable success in demanding private homes.
Our recruiters will listen to your exact needs, and will be your single point of contact for your domestic staff recruitment, even when you need staff for your other properties abroad.
Contact us today to hire household staff in the UK.
What Happens When You Contact Us
You call or email our UK office. A recruiter gets back to you within 24 hours, sets up a call, and asks about your household.
What does your day look like, how many properties do you have, what do you actually need this person to do.
The more you tell us upfront, the faster we can find the right person.
Morgan Richez, co-founder of Morgan & Mallet: “If you are very unclear, the best candidates won’t apply. They’ll say, ‘I don’t want to lose my current job for something I don’t know.’
Being clear at the beginning is the best way to attract the best candidates.”
Your recruiter then searches our database, one of the largest of any household staffing agency in the UK.
We built our own system because normal domestic staffing recruitment software doesn’t cover what matters in a private home. Ours does.
Things like whether someone is OK with dogs, or whether they know how to look after antique wood floors.
You get a shortlist of candidates who’ve already been interviewed and checked. We set up your interviews, tell you what’s worth asking, and flag anything we think you should know.
What Candidates Go Through Before You See Them
Every candidate does a 90-minute interview with us before you ever see their profile. We test real skills during that interview.
We’ll ask a housekeeper what she’d use to clean Carrara marble versus honed limestone. A chef cooks a trial meal.
Ellie Littlechild, one of our recruiters, also tests how people handle pressure: “Travel changes late in the evening. Vendor failures before guests arrive. Expense approvals under pressure. These moments reveal working style quickly.”
We check references with former employers, run criminal background checks, and go through employment history for the last five to seven years.
DBS checks happen on every placement of household staff in the UK.
Every candidate has at least three years working in private homes. This is written into every recruiter’s contract, and our system won’t let anyone through until every check is done.
Laurine Mallet, co-founder of Morgan & Mallet, interviews senior candidates herself:
“I purposely overstep the line during interviews. I ask questions that are too personal, on purpose. If someone handles it with grace, that tells me more than their CV.”
Eric Rios, another of our recruiters at Morgan & Mallet, screens every application by hand:
“If a candidate doesn’t show up to an interview and starts lashing out at me about it, that’s a good sign they’re going to be like that with the client too. They’ve shown their true cards immediately.”
Roles We Fill in the UK
Butler
You can hire a butler in the UK to run the household, manage formal service, look after guests, and keep everything ticking over. We have over 2,500 butler profiles in our database.
Housekeeper
A housekeeper in the UK does day-to-day cleaning, laundry, and looking after the home. Over 6,400 housekeeper profiles.
Nanny
Our nanny agency in London places full-time, live-in, live-out, rota, or travel nannies across the UK. Many are Montessori or Waldorf trained. Over 8,800 childcare profiles.
Private Chef
Someone who plans meals, looks after dietary needs, and can cook for the family, or a room full of guests. Over 4,500 chef profiles in our database.
Chauffeur
School runs, airport pickups, knowing three ways to get across London when traffic is bad. Over 3,000 chauffeur profiles.
Personal Assistant
Keeps the diary in order, books travel, works alongside family office staff when needed. Over 5,600 PA profiles in our database.
In-home Caregiver
Looking after an elderly family member at home, often in a household that already has other staff.
Domestic Couple
Two people living in who manage a property together. One of the hardest roles to fill anywhere in the world.
Family Office Staff
People who can manage property portfolios and assets across different countries.
Where We Place Domestic Staff in the UK
London
Our domestic staff agency in London caters for our busiest market in the UK. More candidates live here, so we can usually fill roles faster.
Edinburgh, Glasgow and Manchester
We’re filling more roles up north than we used to.
We recently placed a live-in butler in Scotland and a private chauffeur in Manchester for a high-net-worth family on a four days on, three days off rota.
The Cotswolds and Oxfordshire
More wealthy families are buying second homes out here. We recently placed a rota chef in Oxfordshire for a family of five on a week-on, week-off schedule.
Bristol, Bath, and the South West
Lots of second homes where the owners spend most of the year in London or abroad and need someone to look after things while they’re away. Estate couples, housekeepers, gardeners.
Country estates need different people from London townhouses.
Morgan Richez: “If we’re talking about a castle in the UK, the client might need people who know agriculture, how to fix things, how to make a vegetable garden. We’ve even had requests in Scotland for domestic couples who know how to hunt. Gamekeeping. That’s a completely different request.”
We cover the whole of the UK. If your property is somewhere remote, we’ll be straight with you about whether the search will take longer or whether you’ll need to pay more to get the right person out there.
Private Household Recruitment for HNW and UHNW Families
As a private staff agency with recruiters who may well have worked in the role you are hiring for themsleves, we understand what makes the very best private household staff.
No role in private household recruitment is the same and no candidate is. Our skill comes down to matching what you are looking for in your household and life with the right candidate, and we have been doing that very successfully for more than 11 years.
What You Get with Every Placement
Three-Month Guarantee
A three-month guarantee. If it doesn’t work out, we replace once at no extra cost.
Regular
Check-Ins
Your recruiter checks in during the guarantee period, starting at ten days.
One Recruiter, Everywhere
If you have properties abroad, the same recruiter can help you with those too. All Morgan & Mallet offices work on the same system, so we can help you hire staff across different countries.
Can you share a challenging placement brief you've handled?
MARINA SHEVCHENKO
Then more recently I placed an estate manager into a house that already had a team who’d been there years. The client wanted things tightened up without unsettling the people who’d run the place forever. So it was finding someone senior enough to lead, yeah, but tactful enough that no one felt pushed out.”
Household Staff Salaries in the UK (2026)
From the Morgan & Mallet Salary report 2025/2026.
London pays the most. Remote spots like the Cotswolds or Scottish estates sometimes pay more to get the right person to move out of the city. For a full breakdown, see our salary report.
Position | Salary Range (GBP) |
|---|---|
Full-Time Housekeeper | £50,000 – £80,000 |
Live-In Nanny | £50,000 – £80,000 |
Butler | £50,000 – £100,000 |
Private Chef | £80,000 – £200,000 |
Chauffeur | £50,000 – £90,000 |
Personal Assistant | £60,00 – £135,000 |
Salary data source: Morgan & Mallet Annual Salary Report 2025/2026.
About Morgan & Mallet
Morgan & Mallet is a luxury household staffing agency founded in 2015 by Morgan Richez, a former butler, and Laurine Mallet, a former nanny. Both worked in private service in London before starting the domestic staffing agency.
We now have offices in London, New York, Los Angeles, and international offices across Europe and the Middle East.
Several of our UK recruiters come from private household staffing roles too. It changes how we assess candidates because we’ve done the work ourselves.
London
office address
Level 1, Devonshire House, One Mayfair Place, W1J 8AJ, London, United Kingdom
phone
+44 20 4578 6249
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Frequently Asked
Questions
Do you place staff outside London?
Yes, everywhere in the UK. London, Manchester, Edinburgh, Glasgow, the Cotswolds, the South West, Scotland. If your property is somewhere rural, we’ll tell you upfront if it’s going to take longer to find the right person or if you’ll need to offer a higher salary to get someone out there.
How long does it take to hire someone?
It depends on the role and where you are. London placements can move quickly because more candidates are based here. Specialist roles like domestic couples or rota chefs take longer wherever you are because there are fewer people who do that work. We’ll give you an honest timeframe once we understand what you need.
What background checks do you run?
DBS checks on every UK placement. Criminal background screening, reference checks with former employers, and employment history going back five to seven years. Our system won’t let a candidate move through the process until every check is done.
Can you help if I've got homes in other countries?
Yes. The same recruiter who handles your UK search can staff your properties abroad. We’ve got offices in New York, Los Angeles, Miami, Paris, Geneva, Monaco, and Dubai, and they all run on the same system.
What happens if a placement doesn't work out?
You get a three-month guarantee. If it doesn’t work out during that period, we replace once at no extra cost. Your recruiter checks in regularly, starting at ten days, so problems usually get spotted early.
Are You A Candidate Looking For A Role?
We work with some of the most highly regarded clients in the UK. Just click below to browse all domestic staff roles we have available at the moment.
