Last updated:
Morgan & Mallet is a luxury household staffing agency that places all roles for single and multi family offices worldwide.
We find family office managers, chiefs of staff, personal assistants, house and estate managers, and other administrative staff that keep your home’s private affairs running.
The are two family office staffing needs: an investment team and a private team. Morgan & Mallet takes care of the private side, staffing your homes with an efficient team that handles your homes, travels, and schedules.
With over 200,000 professional candidates in our global database, Morgan & Mallet has found and placed all roles for single and multi family offices across the US and internationally.
Every search we run is done in complete confidence. Your family’s name and the structure of your family office stays between us until you choose otherwise.
Start your search today with a call to our family office recruiters in our New York office at +1 (646) 965-2308 and let us know what role needs to be filled.
Every year, we place over 1,200 candidates in various household and family office positions, often fitting into an existing family office staff structure.
Family office manager: The family office manager runs the office and oversees your properties, home administration, and staff. Family office manager is the most requested family office role at Morgan & Mallet, where we place candidates with a 96% success rate.
Chief of staff: A chief of staff manages the day-to-day operations across your homes. They’re in charge of the staff, with hiring and training, and also look after the household’s budget. We’ve found candidates with previous experience in luxury hospitality settings perform well in this role.
Private personal or executive assistant: A private personal assistant looks after your personal schedule, travel, and errands. Some family offices use the title executive assistant for the same role.
House and estate managers: A house manager runs one property, covering the staff schedule and upkeep of that property. The estate manager sits above them, runs several properties and reports to the family office.
Administrators and bookkeepers: They handle the financial paperwork for you, from invoice payments to expense management.
Lifestyle and property managers: The property manager looks after the renovations of your residences while lifestyle managers look after the personal and social side of your life.
If you’re looking to fill the role of a CFO, CIO, or other investment hires, you would need the help of an executive search agency. We will let you know right away if we can fill the role, because we believe that having the right recruiter matters.
Most family offices are staffed with two connected teams. One is the office-based, handling the admin side of your life. The other works from inside your home managing your staff and properties.
One person at the center holds these two teams together. Leave that seat empty, or fill it with the wrong person, then every small decision falls to you.
Laurine Mallet, our co-founder, describes a case where a client came to us after her company grew fast and hired five staff through us in one go. She had no issue with the work of all five hires. But she let them go within two months as there was nobody to coordinate the staff while she ran her business.
Who sits there, and how your family office is staffed around them, comes down to three setups we see most often.
A lean single family office consists of four to five people with a family office manager, a private personal assistant, an accountant, and your household staff. In these setups, one person, usually your personal assistant, does a bit of everything and would be the person you rely on the most.
A larger single family office has more management layers and is run by the director. The investment, tax, and legal side of things is left to specialists or outsourced. The family office manager handles the payroll, the chief of staff manages your domestic staff across your homes, and the estate managers sit above your house managers.
A multi-family office works for several families at once, so the expensive specialists are shared across all the client families. The household team is outside this shared structure, employed by you rather than the office. The office just pays them and coordinates them, but the hiring and employment risk is yours.
Whatever your chart looks like, someone has to find these people, vet them properly, and then match them to your household. That’s what Morgan & Mallet does. Most families come to us hiring for two to three roles at once or staff for five to six properties.
Hiring family office staff means hiring for the office team. A director, family office manager, chief of staff, personal assistants, and other administrative support come under this type of hire. Those are the roles this page helps you fill.
We also run the second search for your household. Family offices come to us to find and place trusted staff for their principals’ homes, hiring housekeepers, private chefs, butlers, nannies, chauffeurs, and more across several properties.
Plenty of family offices need staff for both teams within the same year. The recruiter who staffed your offices already knows your family and your home, so the household search runs faster.
For more information on hiring household staff through your family office, you can visit our household staffing for family offices page. It goes over how those searches run, what the roles pay, and how we staff for multiple homes.
Our placement process goes in five stages, from your first call to the follow-up after placement.
When vetting for any role, we run four main checks before you see any resume:
We only allow candidates with a minimum of three years of private homes or luxury hotels experience in our database. For every four people who apply, only one makes it through and becomes registered in the Morgan & Mallet database. Of the 200,000 candidates on our database, 50,300+ have been fully vetted.
A long interview shows us how a candidate turns experience into hands-on knowledge, and the reference calls are where we confirm it. We call former employers, including family offices and principals they reported to. We keep the questions open-ended so they tell us what the candidate ran, staff they manage, and why they left.
For roles where your security is at a higher risk, we go a step further.
“Usually, we ask for at least three references. But for positions like this, we check five. We also check through their social media for discretion,” says co-founder Laurine Mallet, who ran those checks when a Paris family office needed 20 new hires on short notice.
In the US, Jonathan de Vanderbilt, our New York recruiter, runs every ID through security checks and vets driving licenses through the DMV. We check criminal records for every candidate, though the paperwork we need varies by country.
NDAs are built within the candidate’s employment contract so they apply from their very first day with you. We have also signed NDAs with family offices so you get to decide how much your recruiter is allowed to tell the candidates about you.
We verify employment history across the past five to seven years. We also check that the candidate has the right to work in the country the role is in. This often gets overlooked, especially for roles where the candidate is required to fly with you to your other properties.
According to Morgan & Mallet’s 2025/26 Salaries Report, a chief of staff earns anywhere from $150,000 to $300,000+ a year. A personal assistant earns $80,000 to $250,000, with executive assistants covering both business and personal work sitting toward the top of the range.
A family office manager’s salary depends on the size of the office and the team they manage. House managers earn up to $180,000 and estate manager salaries can reach $250,000.
The main factor that changes the salary is the scope of the role. A manager looking after four properties and a team of 20 people would command a higher salary than a manager monitoring three staff in a single home.
A travel-dependent role also pays more, since a manager moving between properties spends weeks away from their own home, which draws a smaller pool of candidates.
Salaries depend on the location of the role as well. Countries like the U.S. and Switzerland are at the top of Morgan & Mallet’s ranking for senior household pay. So a hire in New York or Geneva would cost more than the same role in London.
Signing authority raises the number too, because few managers can be trusted to handle money on your behalf, and that pool is small.
The total cost for a hire also goes beyond the salary once you add payroll taxes, workers’ compensation, health insurance, and annual bonuses.
When you get in touch, our recruiters tell you the market rate for the role you’re looking for. Putting out an accurate number draws the right candidates for the role.
From our 11 years of experience with family office placements, we’ve seen that the hiring clusters are in a handful of places. We’ve worked with finance families in cities like New York and Greenwich. Miami is a frequent spot for families who split their year between Florida and Europe.
In London, we staff family offices across townhouses and country estates. We also cover Geneva and Zurich for the winter season. In Monaco, the work is split between residences and the yachts associated with them.
From our Dubai office, we cover placements within the U.A.E. and the wider Gulf, including Saudi Arabia and Qatar.
With eight offices worldwide, the search for your family office manager can cross borders easily. All our offices work with the same database, so a candidate interviewed in Paris is visible to our Dubai or New York recruiters within minutes.
Morgan & Mallet has offices in New York, Los Angeles, Miami, London, Paris, Geneva, Monaco, and Dubai. You can call our U.S. office at +1 (646) 965-2308.
Since 2015, we’ve placed family office managers, chiefs of staff, estate managers, house managers, and complete household teams for UHNW and royal households.
Our know-how comes from the inside, with co-founders Morgan Richez starting out as a butler and chauffeur and Laurine Mallet as a nanny. That’s why our placement holds up, with a 96% success rate for family office roles.
Your privacy is at the forefront of our minds as we look for candidates. Your recruiter does not let the candidate know your family name until you’d like them to know.
“Every candidate signs an NDA with us, written into their employment contract. If a client has their own NDA, the candidate signs that one too,” says Laurine.
When you work with our recruiters, they act as advisors while sourcing and shortlisting candidates. If you need help with the job description, salary benchmark, and connections with legal advisors for contracts, you can reach out to us.
Most family offices start with a single hire. That one search shows you how we brief candidates, handle your own employment procedure, and whether you’re satisfied with the hire three months in.
You can learn more about the Morgan & Mallet story on our about us page.
A family office manager takes care of the operational side of your private life. They handle the administration, property, household staff, budget, etc. They act as the single point of contact between the principal and other staff members.
A family office manager runs the office and oversees your properties, home admin, and staff. It’s the most requested family office role we fill. A chief of staff focuses on the day-to-day operations across your homes, looking after the household staff and budget. A house manager runs a single property and reports to the estate manager.
No, we recruit for household leadership roles. For finance and investment hires, we recommend using an executive search firm. This works because questions to screen a chief of staff candidate are completely different from what you should ask a CIO candidate.
Yes, we keep your name off the brief until the shortlist stage and in some searches until the offer stage. Candidates sign NDAs before receiving any details about your home and we only brief them on what they need to assess the role.
Yes, we staff both the office and household sides of your private life. This page goes over the process of hiring for office-based positions. Hiring housekeepers, private chefs, butlers, and nannies for your home sits in our household staffing for family offices page.
Most searches take two to six weeks. Senior roles with NDA requirements can take longer since the vetting is heavier and confidentiality clauses can slow down the process. A clear brief from the start draws a more accurate candidate pool and cuts time in the hiring process.
Call Morgan & Mallet on +1 (646)965-2308 or get in touch online.
260 Madison Avenue, 8th floor, 10016, New York, NY - United States
+1 (646)965-2308
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
1221 Brickell Ave Bricknell, Miami, FL 33131, United States
+1 305 710 3380
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
895 Dove St, Newport Beach, CA 92660, United States
+1 305 710 3380
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed