Chalet Manager job (M/F) in Courchevel, France
Job description
In the heart of Courchevel 1850, the most prestigious resort in the French Alps, an exceptional chalet conceived as a masterful balance between private residence and exclusive luxury rental is looking for a Chalet Manager (M/F) for the winter 2026/2027 season.
This chalet welcomes an international UHNWI clientele with expectations of impeccable, highly personalised service, delivered with discretion and precision. The minimum rental period is one week; each stay is a bespoke experience.
The Chalet Manager will occupy a central and strategic role within a team comprising a Head Chef, an outsourced housekeeping team and a Butler/Driver. They will be the guarantor of the smooth running of the chalet, the quality of service and the complete satisfaction of guests throughout their stay.
A rare opportunity to join one of the most exclusive private properties in Courchevel 1850 for an exceptional season.
Full-time fixed-term contract (CDD) from early December 2026 to end of April 2027. Staff accommodation in Courchevel provided comfortable, fully equipped and independent from the guests' chalet.
Responsibilities
Guest Welcome & Stay Management
- Managing guest check-in and check-out to the highest standards of luxury service
- Conducting arrival and departure property inspections
- Welcoming, accompanying and giving a tour of the chalet upon each arrival (using the service vehicle to collect guests when required)
- Anticipating guest needs and expectations before, during and after each stay (sending and following up on preference lists, etc.)
- Working with the concierge service and PA (providing concierge services when not handled by the PA or intermediary agency)
- Occasionally accompanying the family/guests by vehicle when required
- Conducting agency and prospective client visits during the period
Team Management & Coordination
- Supervising and coordinating the entire on-site team: Chef, Butler, Driver and outsourced housekeeping team
- Ensuring the flow of information and guaranteeing team cohesion
- Onboarding and training new staff members in line with the chalet's standards
- Managing work schedules according to activity levels (establishing and optimising in collaboration with management)
- Reporting on the operational management of the chalet to senior management
Technical Maintenance & Operations
- Understanding the technical aspects of the chalet and monitoring their proper functioning
- Acting as first responder in the event of a breakdown or malfunction finding a temporary solution while awaiting contractors
- Managing contracts and relationships with external service providers
- Knowledge of Courchevel and an up-to-date contact book of local service providers
Administration, Stock & Invoicing
- Rigorous monitoring of chalet stock and supplies
- Placing specific client orders: cakes, flowers, spirits, etc.
- Editing and checking guest invoices before presentation no approximation tolerated
- Managing and accounting for expense advances when necessary
- Using the company card in accordance with management directives / cash register management
- Proficiency in Excel and digital tools (Outlook, WhatsApp, email) is essential
Food, Beverage & Table Service
- Familiarising oneself in advance with guests' dietary requirements and allergies
- Setting up and serving breakfast, lunch, afternoon tea and dinner when required
- Adapting the drinks offering in collaboration with the Butler when required
- Organising special touches for celebrations: birthdays, weddings, etc.
Guest Service & Excellence
- Remaining constantly attentive to guests and providing tailored solutions to every request
- Anticipating expectations before they are expressed (coordinating and booking on behalf of guests)
- Handling complaints with professionalism and identifying appropriate corrective actions
- Coordinating and booking external activities and reservations on behalf of guests: skiing, restaurants, massages, etc.
- Daily checking of cleanliness, condition and presentation of all areas
- Ensuring the freshness of floral arrangements throughout each stay
Requirements
We are looking for an exceptional professional a leader, discreet, passionate about service excellence and capable of embodying the highest standards of luxury hospitality.
- Confirmed experience in luxury chalet management, high-end private residences or luxury hospitality
- Training in hotel and restaurant management is appreciated
- Fluent French and English essential a third language is an advantage
- Impeccable presentation and exceptional eye for detail
- Natural leadership, ability to motivate and unite a team, strong organisational skills
- Autonomy, initiative and resilience in the face of the unexpected
- Anticipation, adaptability and responsiveness
- Flexibility and availability
- Absolute discretion and constant professionalism
- Excellent interpersonal skills and strong sense of customer service
- Proficiency in digital and office tools: Excel, Outlook, WhatsApp
- Knowledge of Courchevel and its luxury service provider ecosystem is appreciated
- Strong, verifiable professional references required
- Driving licence mandatory
Work conditions
- Location: Courchevel 1850 – 73120, France
- Contract: Seasonal fixed-term contract (CDD) – full-time – executive status
- Working hours: Variable – to be defined with the employer
- Start date: No later than 1 December 2026 (allow for one week of chalet opening at end of November/early December) and one week of chalet closing (end of April)
- Accommodation: Staff accommodation in Courchevel comfortable, fully equipped and independent from the guests' chalet
Salary
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