Housekeeper Staffing Agency in New York
Morgan & Mallet is a household staffing agency with offices in New York, Los Angeles, Miami, and five other cities worldwide.
We place housekeepers in private homes across New York, from Manhattan apartments to Hamptons estates.
We’ve got over 6,400 housekeeping professionals in our database.
Every one of them has been interviewed for 90 minutes and had their references checked with former employers before you ever see their profile.
If you are looking to hire a housekeeper who knows how to look after a home properly, and has done it before in homes like yours, get in touch.
Why Families Hire a Housekeeper in New York Through Us
Years experience placing Housekeepers
Placement success rate for housekeepers
Housekeepers in our database
Of our business comes from referrals
That kind of judgement isn’t something you can train. You either have it or you don’t.
Laurine Mallet, co-founder of Morgan & Mallet, tests for it in every interview.
She once placed a housekeeper who didn’t have the strongest luxury background on paper.
But her discretion was incredible.She understood what it meant to be invisible in someone’s home.That placement lasted years.
What Does a Housekeeper do in a New York Household?
It depends on the household. In a Manhattan apartment with no other staff, your housekeeper handles everything.
In a larger home with a team, they might work alongside a chef, nanny, or PA and need to know how to fit into that setup.
About 83% of our New York candidates have worked in homes with other staff.
Day to day, it could be cleaning, laundry, and keeping the home ready. But in a high-end New York home, it means knowing how to care for marble floors, antique furniture, and artwork.
It also means handwashing cashmere, managing seasonal wardrobes, and keeping guest bathrooms and pantries stocked so nothing runs out.
If you split time between the city and the Hamptons or Connecticut, your housekeeper will work to keep both homes ready.
Things like guest suites set up with fresh linens before anyone arrives and the fridge stocked.
Everything in order so the house feels lived in even when you’ve been away for weeks.
Some families also want light help with pets or keeping a playroom tidy.
We’ll make sure the person we find knows exactly what you need before they start.
You can find out more about our housekeeper recruitment nationwide here.
Types of Housekeeper Positions in New York
Head Housekeeper
In a large home, you need someone who can run a team. Head housekeepers manage three to eight staff across properties of 10,000 square feet or more.
They coordinate with the chef, the nanny, security, whoever else is in the household. Over 44% of our US housekeeper candidates already work at this level.
In a property of around 1,000 square metres, a head housekeeper is usually managing a team of about five.
Part-time and Seasonal Housekeeper
A lot of New York families keep a small team at their Hamptons house most of the year, then need to scale up in July and August when the family is actually there.
We help with seasonal hires who can step in at the same standard as your full-time staff, and we’ll advise on pay so the package is competitive enough to get the right person for a short-term role.
Live-in and Live-out Housekeeper
It depends on your household and where your properties are.
A live-in housekeeper in New York city makes sense when the home needs to stay ready around the clock, whether that’s early morning setup, late-night turnarounds after events, or guest changeovers at a Hamptons property.
If you’re offering a live-in role, Morgan Richez, co-founder of Morgan & Mallet, advises covering basics like utilities so your housekeeper can focus fully on your home.
Live-out works well for city homes with more regular hours, usually 40 to 50 a week.
Laurine Mallet, co-founder of Morgan & Mallet, also pushes back on roles that aren’t realistic.
If a family expects 500 square meters cleaned in 15 hours a week, she’ll flag it. Getting the scope right upfront is how placements last.
Housekeeper Hybrid Roles
Housekeeper-Cook:
Some families want one person who cleans and cooks. We’ve got candidates who do both really well.
One candidate told our recruiter she “sometimes” cooked, but it turned out she was preparing full meals daily for three hours. That kind of detail comes out in our 90-minute interviews.
Housekeeper-Nanny:
Not a full-time nanny, but someone who can fold the children’s laundry, keep the playroom in order, and keep an eye on naps when needed.
We make sure the boundaries of the role are clear before the placement starts.
Housekeeper-Laundress:
Deep cleaning plus specialist care for fine fabrics, seasonal wardrobe management, and guest linens.
About 3% of our US candidates specialize here. It’s a rare skill set, so these searches can take longer.
Employment Law for Housekeepers in New York
If you’re hiring a housekeeper in New York city, you need to know about the Domestic Workers’ Bill of Rights. It covers things like overtime, days off, and notice periods. The rules are strict, and they’re different from other states.
We help with the practical side. We can set up contracts, run payroll through our dedicated payroll service, and coordinate insurance.
We also connect you with New York employment lawyers who specialize in domestic worker law so your setup is compliant from the start.
M&M does not provide legal advice. For anything specific to your situation, talk to a qualified New York employment law specialist.
New York's Luxury Neighborhoods We Serve
Manhattan
This is where most of our New York work is. On the Upper East Side, we place staff in big apartments and regular entertaining is common.
Tribeca and SoHo are different, more modern spaces, lofts, lots of art on the walls, expensive finishes that need looking after properly.
Upper West Side is usually families with kids who need someone who can keep the place together around a busy household.
Central Park South and Billionaires’ Row, we’re talking penthouses and trophy apartments.
Hudson Yards and Chelsea, mostly high-rises where the housekeeper works on their own.
Brooklyn
Brooklyn Heights has a lot of brownstones with hardwood floors and older character homes.
Cobble Hill and Park Slope families often want someone who can cook aswell.
About 20% of our housekeepers have solid cooking experience, so we’ve got people for that.
The Hamptons
Big estates, guest changeovers, and summers that get hectic.
Most families keep a skeleton crew out there year-round and then need more people in July and August when everyone shows up.
83% of our New York housekeepers have worked in homes with other staff, so they’re used to fitting in alongside a chef or house manager.
Westchester, Long Island, and Connecticut
Scarsdale, Rye, Great Neck, Manhasset. Large homes, often waterfront, with guest rooms and kids.
The job is similar to Manhattan but the properties are bigger and there’s usually more ground to cover.
Salary Expectations for Housekeepers in New York
New York housekeeper salaries run 15 to 25% above the national average. Here’s what to expect, from our 2025/26 Household Staff Annual Report:
Base Salary Range (New York)
Junior Housekeeper (3-5 Years Experience)
Executive or Head Housekeeper (5+ Years)
Part-Time Housekeeper (20-30 hrs/week)
Seasonal Housekeeper
Hybrid Housekeeper
What you pay depends on the role. A live-in housekeeper running a large property with other staff is a different job from someone coming in three days a week to keep an apartment clean.
Live-in roles usually offer a lower base but include accommodation and meals on top.
How We Find Your Housekeeper
You start with a call. We ask about the property, the materials in your home, whether you’ve got other staff, what your family’s routine looks like.
We find that a lot of luxury homes in New York have teams of five to ten people, so we need to know how your housekeeper fits into that.
We search our database of 6,400+ housekeeping professionals. Every candidate has at least three to five years in private homes.
In the US, a lot of housekeeper roles are all-rounder jobs where the person also does laundry, light cooking, and pet care.
We look for people who are used to that.
Every candidate does a 90-minute interview with us.
We run background checks, check documents, and call former employers.
When it helps, we also contact employers from outside private service, like education or hospitality, to get a fuller picture of someone’s reliability and character.
Each role gets about 40 applicants. Of those, one in four makes it past the first stage.
You see a shortlist of three to five people from our database of candidates.
We set up your interviews and organize trial periods so you can see how the person works in your home, how they get on with your family, and how they work alongside other staff.
After each stage, we call you to talk through what you thought.
Once you’ve picked someone, we help with contracts and payroll setup, and we can connect you with New York labor attorneys if you need them.
We check in regularly during the first few weeks, and you get a 90-day replacement guarantee.
Recruiter Insights
What makes a housekeeper placement in New York work?
Jonathan de Vanderbilt, recruiter at Morgan & Mallet in New York:
“It comes down to communication. New York households move fast, so both sides need to understand each other’s routines from the start. The family should be upfront about schedules, travel plans, how the home runs day to day.”
“I tell clients to set aside a time each week to check in with their housekeeper, even just a quick chat on a Sunday. It keeps everyone on the same page and you avoid surprises. That’s when placements last.”
New York
office address
260 Madison Avenue, 8th floor, 10016, New York, NY - United States
phone
+1 917-843-5691
contact@morganmallet.agency
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Frequently Asked
Questions About Hiring a Housekeeper in New York.
How common is it to have a housekeeper for a high-net-worth home in New York?
Very common.
Housekeepers are one of our top five most requested roles in New York and across all our global offices.
Most of the wealthy families we work with have a team of five to ten people, and the housekeeper is usually the person who spends the most time in the home.
How does M&M find and vet housekeepers for New York families?
We start with a call to understand your home and what you need. We search our database of 6,400+ housekeepers, interview every candidate for 90 minutes, run background checks, and check references with former employers.
You see a shortlist of three to five people. There’s a fuller breakdown of each step in the section above.
How long do placements typically last?
Industry-wide, average staff tenure has dropped from about 20 years to around three.
Our placements tend to last longer because we spend more time on the match upfront. One housekeeper we placed with a VVIP family stayed for years because the personality fit was right from day one.
70% of our business comes from referrals and repeat clients, which tells you how often placements work out.
Hire a Housekeeper in New York
Tell us what you need. Call our New York recruiters, on +1 917 843 5691 or email us to set up a call.
We place housekeepers in Manhattan, Brooklyn, the Hamptons, Westchester, Long Island, and Connecticut. We reply within 24 hours.
All consultations are completely confidential. We understand the importance of discretion in New York household staffing.