Hiring a butler with Morgan & Mallet (M&M) means you choose expertise shaped by real household experience.
Morgan Richez, our co-founder, began as a chauffeur-butler in exclusive homes himself.
That experience helps us match skilled full-time butlers in New York with you and your home.
Of our 200,000 global candidates, 5% are butlers.
Our butlers average seven years’ experience, delivering quiet confidence from Upper East Side homes to Hamptons estates.
Get started hiring your butler with Morgan & Mallet today.
Our vetting process reflects this hands-on understanding of high-end service.
We go through at least three reference checks and in-depth interviews for every butler.
These confirm their judgment, discretion, and respect for your family’s privacy and routine.
Our global network gives New York principals access to over 2,500 qualified, pre-vetted butlers.
Read more about our nationwide butler recruitment services here.
One story shows the kind of character we value. A client recently shared how their butler stepped in to drive them when the family’s chauffeur fell ill.
That simple act built lasting trust and shows the attitude our clients appreciate from our household staffing agency in New York.
A New York butler manages front-of-house duties like greeting guests, handling arrivals and departures, and keeping shared spaces presentable.
They work with housekeepers, chefs, chauffeurs, and security to keep all household duties on track.
New York families expect butlers to prepare city and Hamptons homes before arrival.
Some roles go further. M&M recently placed a traveling butler supporting a gentleman based in Taipei, covering that role 40% of the time and traveling internationally to New York and Los Angeles for the remaining 60%.
The position needed someone who could manage a residence and live out of a suitcase.
These butlers plan with doormen, concierge, and porters to handle deliveries, visitors, and services.
M&M’s New York recruiters see most Manhattan families using live-out butlers due to a lack of space in their appartments.
Butlers roles in townhouses in Manhattan, Brooklyn Heights, and West Village support traditional service and manage household teams.
M&M recently placed a butler/house manager in Manhattan for a private family wanting an experienced professional to keep the home running well.
The role included summer in the Hamptons with accommodation provided on-site
They usually manage large properties, and take care of inventories, suppliers, and event preparation.
M&M notes these jobs mix formal service with estate work like leading staff, renovations, and seasonal changes.
56% of our New York in-home butlers manage large teams across multiple homes.
For New York families with secondary homes, our team places butlers where 84% have proven skills managing two or more properties.
These roles involve traveling between homes to prepare for arrivals or act as lead butler with the property manager.
We hire butlers who are organized and can travel easily to keep standards the same in all homes.
New York state has clear rules in place to protect butlers and household staff, covering aspects like minimum wage, overtime, and time off.
Your M&M recruiter draws from a decade of experience to share practical insights on pay ranges, job duties, and contracts at our New York butler agency.
We go further with our thorough vetting and payroll handling so your family can get the best butlers who fit right in with less hassle.
Disclaimer: M&M does not provide legal advice. We recommend consulting qualified New York employment law specialists for personalized guidance on compliance, contracts, and worker protections.
Butlers handle front-of-house work and connect with other staff too.
Our recruiters receive requests for butlers who can support both formal entertaining alongside daily life.
Butlers often handle guest movement in Tribeca’s open apartments and arrange security for elite homes.
For VIP events, 81% of our bodyguard placements lead with butlers helping them.
In SoHo, creative entrepreneurs and collectors want butlers who blend traditional service with a modern vibe.
Butlers here deal with intimate dinners, family escapes, and repair schedules.
M&M recruiter, Cara Leahy, notes that a butler here often takes on a chief of operations role, coordinating everything along with staff management.
Central Park South residences feel like private hotels.
A personal butler takes it further with dining, guest welcomes, and clothing care at home.
Butlers help principals with homes in Brooklyn Heights and Manhattan jobs.
They handle early commutes, evening returns, weekend parties, and driver schedules across the river.
In Carroll Gardens, butlers mix front-of-house duties with light household management.
Clients in DUMBO often seek butlers who handle work from home days, investor meetings, and evening entertaining.
In the Hamptons, butlers support seasonal and weekend living. They ensure arrivals feel like a fully staffed resort.
In the Hamptons, butlers are often both roles, handling formal dinner parties, then moving on to dog and vehicle care during the off-season.
Long Island’s Gold Coast attracts wealthy families, executives, and estate owners in Nassau and Suffolk Counties.
M&M butlers mix formal dining and guest service with staff, security, and event management.
Pound Ridge and New Canaan estates have butlers and property caretakers to handle hosting and daily tasks.

Salaries reflect butlers’ expertise from training schools, handling several homes, flexible travel, and keeping life discreet in high-end houses.
Note: Butler salaries in New York are generally 15–25% higher than in many other US markets. This is due to the city’s cost of living, the level of formality, and the need for butlers who can support lifestyles across different homes.
Read our household staff annual salary report for more information on household staff salaries.

Through a six-step approach to butler searches, our New York team offers long lasting placements.
We start with a private call to understand your home life and then get a personalized butler profile.
Our recruiters know New York homes run larger teams. We find the right profile that fits with your chefs, nannies, and managers across the city.
We search our own database of 2587 butlers, all with a minimum of five years in private service.
Our recruiters will find candidates who have served in households similar to your own.
We use long, structured interviews where we ask candidates about real scenarios.
These conversations often last over an hour and show how candidates think and behave under pressure.
Candidates often thank us for these long calls, they appreciate us taking the time to get to know them.
With 40 applicants per job post on average, we shortlist the best fits for your household.
We narrow this down to a small list of usually three to five butlers who fit your criteria on service style and schedule.
We schedule interviews and trials around your calendar. Although video calls are most common we can organise in-person meetings.
The next step are at-home trial days, some clients like to skip these but we advise against this.
A trial day lets clients see the butler’s real personality, etiquette, and soft skills in person.
Once you’ve decided, we guide you through offers and onboarding. We can connect you with legal partners for employment contracts, including NDAs.
We check in regularly in the first weeks to fix issues fast for your family and the butler.
If the placement doesn’t work within our three-month guarantee, we restart the search.
“We look for someone who brings calm energy and quiet confidence into a home. An ideal butler has a naturally elegant, attentive presence.
I once met a gentleman who had served at the top level of the French government. He had every quality you could want: charm, sophistication, warmth. What struck me most was his humility and grace.
For me, that’s what makes a great butler. True excellence in service comes from genuine respect and quiet strength that clients just feel.”
260 Madison Avenue, 8th floor, 10016, New York, NY - United States
+1 917-843-5691
contact@morganmallet.agency
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Our New York butlers bring an average of seven years experience working in HNW homes. We only select those with at least five years in private service.
We three reference checks plus long interviews to prove their judgment and fit for your family.
Butlers rank as a top five most requested role for US clients. Of our butler profiles, over half work in the US, UK, France, and Monaco, with many ready for New York homes and Hamptons getaways.
Anywhere from six days to six weeks, it depends on the job role, location and skills needed.
We move quickly once we know your needs through an initial call. We shortlist three to five top fits.
Trial days happen around your schedule, usually in the first or second week.
Onboarding with offers, contracts, and start dates wraps in about three weeks for most urgent New York hires.
We target career butlers ready for city or Hamptons life. Our 96% success rate means placements feel a great fit for your home.
M&M guides you through every step of hiring, from offer to onboarding, so your new butler settles in fast.
We connect you with legal partners to draft employment contracts, NDAs, and ensure compliance with local employment laws.
We offer payroll and visa services in New York, Miami, and California to handle taxes, overtime, and work permits with ease. You get one simple process instead of managing it all yourself.
After placement, we do regular check-ins with you and your new hire during the first weeks to catch any issues early. Plus, our three-month replacement guarantee means if the match does not work, we restart the search at no extra cost for a better fit.
M&M offers over 2,500 vetted butlers with seven years experience on average.
All our butlers have a minimum of five years experience.
We have a 96% placement success rate and a three-month guarantee.
For your next hire you will be speaking to the same recruiter, who knows your style and staffing needs.
Contact us at +1 917 843 5691 and we can start the search for your ideal butler straight away.
All consultations are completely confidential. We understand the importance of discretion in New York household staffing.
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