Household Staffing Agency
in New York
We specialize in placing domestic staff with families and professionals in New York.
The private household staff we recruit bring skill, discretion, and genuine dedication to their roles.
Between 83% and 88% of our New York nannies and personal assistants have worked in high-end residences like Upper East Side penthouses and Hamptons estates.
The staff we place already know the service and privacy standards ultra-high-net-worth families expect.
Our recruitment team in our office on Madison Avenue handpicks individuals with a high level of prior, proven, verifiable experience in a household similar to yours.
M&M was founded by Morgan Richez and Laurine Mallet, both of whom worked in luxury household service before building the agency.
They understand what principals looking to hire household staff in New York need because they have delivered it themselves.
New York
office address
260 Madison Avenue, 8th Floor, 10016, New York, NY – United States
phone
+1 332 205 73 88
contact@morganmallet.agency
opening hours
Monday - Thursday : 9AM - 6PM
Friday : 9AM - 5PM
Saturday & Sunday : Closed
Household Staff Recruitment
in New York Tailored to Your Needs
New York Client Loyalty
91% of New York nanny clients return for additional staff or refer the agency to other families within 18 months.
NY PA Expert Confidentiality
82% of personal assistants placed in New York have experience supporting principals with complex professions.
Professional Experience
Private chef candidates average eight years of experience, ensuring clients work with proven and highly skilled culinary professionals.
Three-month Performance Guarantee
Written into every placement contract, protecting your investment.
Why Hire Household Staff in New York With M&M
Our ability to recruit experienced full time household staff in New York comes from the hands-on knowledge of our founders.Â
Before launching M&M, our co-founders worked in private households themselves. Morgan was a chauffeur, and Laurine was a nanny.
This personal experience gives us insight into the demands that most household staffing agencies in New York don’t have. They launched the agency in Europe and quickly expanded globally.Â
We are now the only domestic staffing agency with offices worldwide, including New York, Newport Beach and Miami.
Our global network lets us find the best candidates while handling US-specific contracts, compliance, and labor laws.
In New York, our top three requested positions are:
- Personal Assistant –Â 82% of our PAs have supported principals in finance, law, and media.
- Housekeeper – 89% of our housekeepers support primary and pied-Ã -terre households, managing rotation-ready wardrobes and museum-grade interiors.
- Nanny – 91% of our nanny clients return for more staff or refer us to other families within 18 months.
What Our Experts Say
Have you ever handled a placement with a very unique request? ​
“Yes, we had a client who asked for something unusual. They wanted a butler from outside New York, somewhere like California or Palm Beach.Â
The reason was simple but important. They didn’t want someone who’d worked for their business contacts or friends before.Â
Butlers hear everything that happens in a household. In New York’s tight social circles, hiring someone who’s already worked for people you know creates privacy risks.Â
The client wanted fresh talent from outside their network to keep household matters completely confidential.”
New York Luxury Communities We Serve
New York’s wealthiest neighborhoods require highly capable staff who excel in discreet, high-pressure environments. Residences include luxury penthouses, townhomes, doorman buildings, and multi-property estates.
Upper East Side Household Staffing: Manhattan's Traditional Eclave
Wealth
We place staff here in luxury condos and mansions.
The neighbourhood attracts finance executives, established families and international buyers so they are near the culture the city has to offer and private schools.
Staffing Needs
Principals here often need nannies for school runs to institutions like Dalton or Spence, housekeepers with formal household experience, and estate managers who can manage between Manhattan homes and seasonal properties in the Hamptons.Â
Laurine Mallet, co-founder of M&M, says that Upper East Side families often look for staff who can move easily between formal and casual service styles.
Tribeca Household Staff: Family-Friendly
Wealth
Staff we place in Tribeca’s lofts and waterfront properties work for a mix of young finance professionals, tech entrepreneurs and creative industry executives.
The area is known for its family-friendly atmosphere and closeness to top-rated schools.
Staffing Needs
M&M NY recruiter Jonathan de Vanderbilt, recently placed a housekeeper nanny in nearby Hoboken for a young family.
The family was clear with schedules, provided advance notice for evening events, and created weekly plans for activities where the nanny would stay late.
The role split 60 percent housekeeping and 40 percent childcare.
Jonathan notes the placement succeeded because the family had fair expectations and the candidate understood the life of working parents balancing demanding careers with family life.
Soho Domestic Staffing: Modern Luxury and Creative Culture
Wealth
We place household staff in Soho’s modern lofts and luxury apartments which attract art collectors, fashion industry professionals and international buyers drawn to the neighbourhood’s creative energy.
Staffing Needs
Our NY recruiters have seen that house managers are in high demand here.
Personal assistants with discretion and HNW family experience are also sought after in Soho.
Housekeepers with knowledge of luxury textiles and contemporary interiors are valued.Â
Co-founder Morgan observes that some ultra-wealthy clients maintain multiple personal assistants, with separate staff for different regions.
He notes clients with four or five personal assistants dedicated to US operations, European travel, and other locations.Â
West Village Staffing: Historic Charm and Casual Elegance
Wealth
Known for luxury lofts, townhouses, and design-forward residences.
Staffing Needs
Our NY recruiters have seen that nannies are in demand here.
Joanathan from our office in Maddison avenue, noted that housekeepers with live-out arrangements are common, given the area’s smaller property footprint.
Pet care staff are often asked for, which shows the neighbourhood’s dog-friendly culture.Â
M&M data shows that 39.91 percent of childcare specialists also carry out housekeeping duties, making dual-role candidates valuable in areas like the West Village where space constraints make dedicated staff less practical.
Brooklyn Heights Household Staffing: Community-Oriented Luxury
Wealth
Our recent placements in Brooklyn Heights shows the area attracts families looking for a community atmosphere, excellent schools and the need to be close to Manhattan.
Staffing Needs
Estate managers are important here who can carry out property maintenance, work with locals and manage household budgets.
Domestic couples, typically housekeeper and chef or butler and housekeeper combinations, are increasingly popular in larger brownstones.
The Hamptons Household Staffing: Seasonal Luxury
Wealth
A big area for placing household staff, the Hamptons has oceanfront estates and luxury homes, which attracts Manhattan executives, finance professionals and families. Very often for summer homes.
Staffing Needs
Our NY office recruiters have seen that estate managers who can open and close properties when the season starts and ends are in great demand.
They also noted housekeepers, chefs, butlers and nannies are typically hired for two-month summer placements.Â
Gardeners and pool maintenance staff are often in high demand during peak season.
Co-founder of the M&M agency, Laurine, notes that the most significant challenge in Hamptons placements is finding staff willing to accept short-term contracts.
Since COVID, fewer candidates want temporary roles, driving salaries up significantly.Â
Staff can work from early morning until late at night during busy summer months when principals are hosting guests and organizing dinners.
Many staff rotate between Manhattan and the Hamptons, following families for the season.Â
M&M data shows that estate managers oversee a minimum of three properties on average.
 Hamptons placements normally need live-in arrangements due to remote locations and difficult commutes.
We also place staff in Greenwich Village, West Village, Sutton Place, Park Slope, Midtown’s luxury towers, Long Island’s Gold Coast, and across the greater New York region.
Popular Household Staff Roles We Place in New York.
We have seen that principals want nannies who can manage school runs, organize children’s schedules, and support their language development.
Bilingual capabilities (particularly French, Spanish or Mandarin), early childhood education credentials, and experience with internationally mobile families are highly valued.
M&M Agency Data: Over 8,800 approved childcare specialist profiles in our database.
According to one of our New York recruiters, Jonathan de Vanderbilt, families who provide clear schedules and fair expectations see the smoothest placements.
The most complex placements involve estate managers who look after many properties, often managing between different homes across the US and internationally.
These senior pros serve as the principal’s operational manager, taking care of staff scheduling, property maintenance, and budgets.
M&M Agency Data: Over 7,800 approved property caretaker profiles | 50% of estate manager requests M&M receive come from the United States.
As shared by our recruiting team in New York, the classic American arrangement involves properties in New York, the Hamptons or Miami, and often London.
Our co-founder Morgan Richez notes that estate managers manage multiple properties globally, it’s a real skill that’s in demand more than ever.
We find that principals need chefs comfortable with diverse menus, dietary restrictions (kosher, vegan, allergen-free), and the ability to scale from intimate family dinners to catered events.
M&M Agency Data: Over 4,500 approved private chef profiles | 35% of global client demand comes from United States | 10% of requests seek Michelin-starred experience.
Our team in the 260 Madison Avenue office has noted that the primary challenge is ensuring chefs can accommodate variety – different dietary restrictions even among multiple principals in the same household.
Reliability and consistent professionalism remain the top priorities for New York families.
For housekeepers in New York we we see that formal household experience is very important.
Live-in arrangements are common in larger properties.
M&M Agency Data: Over 6,400 approved housekeeper profiles | 44.48% of US-based housekeepers are experienced head housekeepers | Top 5 most requested position in the US.
Housekeepers with strong references can now command competitive salaries in the current market.
We place butlers in New York that have wine knowledge, formal service training, and good skills co-ordinating with external suppliers and services.
Manhattan’s concentration of art collectors and wine enthusiasts creates demand for butlers with sommelier training and experience working with art.
M&M Agency Data: Over 2,500 approved butler profiles globally | Top 5 most requested position in the US | 22% of our global client request traditional English butlers certified by recognized schools.
Our colleagues in the New York office have reported that families increasingly want multitasking candidates who can handle butler responsibilities plus additional duties.
From the perspective of our recruiters stationed in New York, families who define role expectations clearly at the outset see faster interview processes and higher acceptance rates.
Household Staff Salaries in New York
The competition for good full time household staff in new york is intense, especially for personal assistants and housekeepers. These are the two most requested domestic positions across the US.
You need to offer competitive pay and strong benefits packages to attract the best people.
Below are the current salary ranges:
Position | US Salary Range | Candidates in Database (approved) | M&M Agency Insight |
|---|---|---|---|
Nannies | $60,000 – $120,000 | 8444 | Certified Early Childhood Educators with Hamptons-travel readiness command 15–20% premiums in NYC. |
Housekeepers | $90,000 – $160,000 | 6466 | Executive Housekeepers in Manhattan penthouses now require expertise in smart-home OS and museum-grade surface care. |
Private Chefs | $100,000 – $300,000 | 4500
(cooks and chefs) | Michelin-background chefs specializing in personalized wellness and farm-to-table sourcing are the highest-growth NY segment. |
Estate Manager | $150,000 – $250,000 | 7889(including property caretakers) | Ultra-High-Net-Worth (UHNW) families in NY increasingly require EMs to hold Family Office or Project Management certifications. |
Chauffeur | $80,000 – $130,000 | 3322 | Licensed armed agents with digital privacy training see the highest demand due to rising security concerns in NYC. |
Security (Property and Personal) | $90,000 – $150,000 | 4180 | Discretion and experience with tech-sector or high-profile clients command premiums. |
- New York’s 2026 market favors hybrid and rotational roles. Nanny-PAs and housekeeper-cooks are now standard in high-net-worth households.
- Elite households in Manhattan and the Hamptons pay premiums for specialized credentials: museum-grade fine surface care for housekeepers, Early Childhood Education degrees for nannies.
- New York’s strict labor laws require clear work agreements with defined schedules, paid overtime, and full benefits to secure the best talent.
- Discretion is now a technical requirement. Employers seek staff trained in digital privacy, NDA handling, and smart-home security systems.
- The most competitive candidates rotate between NYC residences and seasonal estates in the Hamptons, Palm Beach, or international locations.
Data source: M&M Annual Salary Report 2025/2026.
2026 Hiring Patterns: Insights from the M&M Office at 260 Madison Avenue
From our New York office at 260 Madison Avenue, based on 2025 experience, our recruiters expect in 2026 that demand will remain strong across four key areas:
Private Chefs
The agency saw growing demand for private chefs who can adapt to dietary preferences and manage everything from weeknight dinners to full catered events.
Our recruiters expect this trend to hold through 2026.
Chauffeurs Knowledge
Chauffeurs with experience in New York remained highly sought after for school runs and evening commitments.
The New York M&M team anticipates sustained interest.
Nannies
Families kept requesting nannies with early childhood education backgrounds and bilingual abilities in French, Spanish or Mandarin.
Recruiters from our NY office predict steady demand throughout the year.
Security
High-profile families increasingly asked for security personnel trained in low-profile executive protection.
Our New York recruiters believe this will accelerate in 2026.
New York Household Employment Essentials
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- New York has some of the strongest domestic worker protections in the country, with requirements at both state and city level.
- The state’s Domestic Workers’ Bill of Rights sets out mandatory rest periods, overtime protections, and anti-discrimination safeguards that go further than federal law.
- As of 2026, minimum wage in New York City is $17 per hour.
- Live-in Overtime: Unlike live-out staff, live-in employees qualify for overtime (1.5× pay) after 44 hours of work in a calendar week. Employers should avoid assuming “exempt” status, as most domestic roles do not meet the strict legal criteria for salary-only compensation.
- Paid Family Leave and state disability
insurance often apply. - Payroll obligations include withholding for both New York State and New York City taxes.
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Note: This is general information, not legal advice. Families should consult legal or HR professionals for definitive guidance specific to their circumstances.
In 2026, New York’s best candidates expect structure before they commit.
Contracts clarify obligations and reduce exposure.
Senior candidates want clarity on gross versus net salary, accommodation terms if live-in, overtime thresholds, rest days, and notice periods.
When compensation structure is vague, placements stall.
Labor law compliance signals professionalism. Proper payroll setup, W-2 classification, tax withholding, and quarterly filings show the household takes employment seriously.
Misclassification as 1099 contractors exposes families to penalties and puts off experienced professionals.
Documentation protects both parties. Privacy rules, confidentiality expectations, guest interaction guidelines, and reporting chains should be written, not assumed. Senior staff prefer clarity.
M&M supports New York families with payroll structuring, employee classification guidance, background verification, and onboarding systems that meet state and city requirements.
Six Reasons to Partner with M&M for Domestic Staffing in New York
M&M is the only luxury household staffing agency with physical offices in eight cities: New York, London, Dubai, Miami, Los Angeles, Paris, Rolle, and Valbonne.
Staff need to understand different luxury markets. We maintain a 96% placement success rate because we know where the talent is based and how to move them.
Our database holds over 56,300 vetted candidates, we also have over 200,000 applications on our job platform.
We provide a three-month performance guarantee written into every contract.
During the three months, we conduct follow-ups with both principal and candidate to make sure everything is going well and catch any issues early.
Your relationship with your New York recruiter doesn’t end at hire. Principals return to us for guidance on staff management and household restructuring as their needs change.
We work exclusively with HNW and UHNW families. M&M’s co-founders understand these households because they worked in them.
Laurine was a nanny in London. Morgan was a chauffeur and butler for royal and high-profile families.
This background allows us to vet for mindset, discretion, and the operational thinking your household requires.
Managing staff across jurisdictions requires strict labor law adherence.
We provide guidance on visa requirements, work permits, and compliant employment structures across the US, UK, and Europe.
We offer payroll services as an Employer of Record, handling taxes, filings, and legal compliance so you’re insulated from administrative risk.
Our custom Applicant Tracking System filters for specialized criteria: language fluencies, boat permits, multi-country work authorization.
This ability makes our recruiters far more productive and ultimately quicker in finding your placement.
We often place passive candidates, top professionals currently employed who only consider exclusive opportunities.
This gives you access to talent unavailable through job boards.
Each principal works with a dedicated recruiter based in New York who manages the entire household staff recruitment process.
Your recruiter conducts in-depth consultations to understand your family culture before handling sourcing, three-step reference checks, and onboarding.
No confusion. No multiple contacts. One person who knows your household.
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Frequently Asked
Questions
How to legally pay a housekeeper in New York?
To legally pay a housekeeper in New York, you need to register as a household employer and handle payroll taxes. This includes withholding federal and state income taxes, plus paying Social Security, Medicare, and unemployment insurance.
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You’ll also need workers’ compensation insurance, which is required by New York State law for household employees. Most families add 8-9% to the base wage to cover these employment taxes.
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M&M offers a payroll service that handles all of this for you. We manage the paperwork, tax filings, and compliance requirements so you can get started quickly.
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Our recruiters also advise clients about employment law and can share draft employment contracts.
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This guidance helps you understand your obligations without getting overwhelmed by New York’s complex requirements.
Is it free to use a staffing agency?
Most reputable staffing agencies charge fees for their services. The cost typically covers candidate screening, background checks, and the expertise needed to make successful placements.
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Some agencies work on a success fee basis, meaning you only pay when they place someone. However, many clients prefer paying upfront fees because it shows the agency’s commitment to finding the right match.
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Morgan Richez, co-founder of M&M Agency, believes working for free sends the wrong signal. When agencies invest time without compensation, they may rush placements or prioritize easier fills over finding the perfect candidate for your specific needs.
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At M&M, our fee structure reflects the thorough vetting process and personalized service we provide. This approach ensures we’re focused on quality matches that last, not just filling positions quickly.
How long does it typically take to find and place the right household staff member?
For common placements at expected times, such as nannies in September, M&M starts recruiting ahead of demand and can fill roles within days.
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In these cases, we can fill a role within a few days.
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More specialized or remote roles may take between two and five weeks.Â
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Speed depends on clarity. Families who define salary, schedule, rest days, live-in versus live-out arrangements, and reporting lines before the search starts see faster results.
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When compensation or role expectations are unclear, placements take longer. The process moves quickest when you know what you need and M&M already has the right candidate registered.
What happens if a staff member doesn't work out after the placement?
Yes. M&M’s support doesn’t stop once the contract is signed.
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They stay in touch during the first three months, checking in with you and your new hire regularly.
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Some families need more support, others tell M&M everything is running smoothly after two weeks. Either way, they remain available.
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M&M also helps with onboarding. That means explaining your household routines, introducing vendors, clarifying authority and communication norms, and making sure your new hire understands your preferences.
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Strong onboarding prevents confusion and builds confidence on both sides. If you need payroll setup, contract templates, or advice on labor law compliance, M&M handles that too.
How do you handle situations where our household needs change and we need to adjust staff roles?
Role changes happen regularly in private households. A housekeeper starts driving the children to school. An estate manager takes on vendor oversight for a second property. A nanny’s schedule shifts because the family travels more.
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The key is making these changes official. If a duty becomes regular, it should be added to the employment contract. That protects both sides by clarifying expectations, ensuring the right insurance coverage, and giving the staff member grounds to discuss compensation during their annual review.
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M&M can help you assess whether a role change makes sense or whether you need an additional hire instead. For example, asking one person to manage housekeeping and full-time childcare only works in certain situations.
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If your household grows or your needs shift significantly, M&M can return to recruitment mode and find the additional staff you need.
Ready to build your New York household team?
Contact our US team to discuss your staffing requirements. We start with a detailed consultation to understand your lifestyle, property portfolio, and family culture before matching you with candidates.
Jonathan Vanderbilt, one of our New York recruiters, says this initial discovery call matters.
Trust is the foundation. You’re inviting someone into your personal world, and that comes with risk.
Our recruiters understand this because many worked as household staff themselves. This is where our 10 years of experience counts.
Most families who trust us with one placement come back for more. In fact, 91% of our New York nanny clients return for additional staff or refer us to other families within 18 months. First placements are often just the beginning.
Whether you’re staffing a Manhattan penthouse, managing a seasonal rotation between the city and the Hamptons, or building teams across multiple properties in Tribeca and the Upper East Side, M&M structures solutions that fit the scale of your household.