Rachel Dixon
Expert Household Staff Recruiter
Rachel believes that behind every successful household is a recruiter who listens first.
She’s spent years placing staff across the UK, U.S., and Middle East, learning that the best placements happen when you truly hear what someone needs before you try to solve their problem.
Her favorite part of the job? Meeting remarkable people along the way.
Every Conversation Stays Private
Rachel takes great care to ensure every conversation remains confidential and every introduction is handled with sensitivity.
She wants clients to feel respected, protected, and understood. That’s not just a promise. It’s how she works every single day.
The Foundation of Every Placement
For Rachel, it all comes down to listening.
Not just hearing words, but really understanding what a client needs, what a candidate wants, and how those two things can fit together perfectly.
Listening comes before everything else.
The Secret to a Perfect Household
Rachel believes the most overlooked quality is the understanding between staff and the principal.
When staff can read a room, sense timing, and act ahead with confidence, everything flows smoothly.
That proactive awareness is what separates a good household from a great one.
The Hotel Kitchen Story
Rachel once worked with a client living in a hotel who needed a personal chef to cook for him.
The challenge?
Negotiating with the hotel to allow the chef to use their kitchen. It took creativity, diplomacy, and persistence, but she made it happen.
What She's Seeing Right Now
Rachel is seeing more demand for staff who can blend traditional service standards with modern expectations.
Clients want the polish and discretion of classic service, but they also want staff who understand today’s world and can adapt on the fly.
A Placement That Made a Difference
Rachel recalls placements where the right person transformed a household’s daily rhythm.
She placed a candidate who’s stayed with the same client for three years, which shows she got the match right from the start.
When the fit is perfect, it shows in the longevity.
Why She Loves International Placements
Rachel’s favorite part of working with Morgan & Mallet (M&M)?
Meeting some remarkable people along the way.
The global nature of M&M’s work means she gets to connect with fascinating clients and candidates from all over the world.
From Yorkshire to the World
A Yorkshire native (from “God’s own county,” as they say up North), Rachel moved South to grow her career.
Yorkshire has a reputation for producing some of the best professionals, and Rachel’s no exception.
She’s comfortable placing staff for clients across different cultures and countries, but UK and U.S. families are where she truly shines. She knows these markets inside out.
Let's Chat About Your Next Household Hire
Whether you’re building a new team or looking for that one perfect addition to your household, M&M is ready to listen and guide you through the process.