Head Butler job (M/F) in Sulaymaniyah, Iraq
Job description
A distinguished high-net-worth (HNW) family is seeking an experienced Head Butler to lead the service/front-of-house function within their private estate in Sulaymaniyah, Iraq.
This role ensures seamless daily service, exceptional guest experience, and strong coordination with back-of-house teams.
The Head Butler will oversee a team of 2 Butlers and work closely with the Head Housekeeper, Executive Chef, and Security Supervisor to deliver a refined, five-star standard of hospitality.
The estate features a main residence and a guesthouse capable of hosting up to 100 guests for official gatherings, business receptions, and private family occasions.
This position requires strong leadership, attention to detail, and experience in luxury hospitality or UHNW households.
Responsibilities
- Oversee all aspects of formal and informal service: table settings, meal service, beverage and bar service, tea/coffee, and guest hosting.
- Set and maintain service standards, SOPs, and checklists, adjusting them once the family’s preferences and lifestyle patterns are clear.
- Coordinate with kitchen on timing, special dietary needs, buffets, and events; coordinate with housekeeping for room readiness and turn-downs.
- Manage household inventory related to service: tableware, silver, glassware, linens, bar stock, and amenity items.
- Lead butler team scheduling, training (including cross-training in basic housekeeping tasks and guest-area checks), and performance.
- Assist with vendor and external contractor coordination on event days (florist, event planners, etc.).
Additional notes
- Service coverage will include a minimum of two adults during standard periods, increasing to approximately four adults and two children on weekends, plus visiting family and overnight guests.
- During the initial six-month period, the villa is expected to host a higher volume of events and gatherings, requiring active support from the Head Butler and the team.
Requirements
- Extensive experience as a butler or house manager in UHNW households or top luxury hotels.
- Strong leadership, impeccable etiquette, and discretion.
- Skilled in formal dining, international service standards, and protocol.
- Proven team management and training ability.
- Strong organizational, communication, and coordination skills.
- Proactive, adaptable, and attentive to detail.
Work conditions
- Position: Head Butler
- Location: Private Estate, Sulaymaniyah, Iraq
- Reporting to: Estate Manager
- Team responsibility: 2 Butlers; coordinates closely with Head Housekeeper, Executive Chef, and Security Supervisor
- Working hours: Typically 8–10 hours per day, with a high degree of flexibility when family or guests are in residence. Additional hours will be compensated with time off in lieu.
- Schedule: 6 days per week, 1 day off
- Accommodation: Dedicated staff annex under development for Heads of Department;interim rented accommodation nearby until completion.
- Annual performance bonus: To be structured as performance-related and measured
against KPIs, yet to be established - Visa, medical insurance, and flight ticket provided.
Salary
The epitome of dedication and passion as a recruitment consultant at Morgan and Mallet International.
His responsibilities encompass every aspect of the recruitment process, from initial job postings to final candidate selection. Meticulously screens resumes, arranges interviews, and maintains a comprehensive database of potential hires. He’s the bridge between the company and the candidates, communicating effectively and ensuring a smooth journey throughout the hiring process. He understands the importance of finding the perfect match for each role and goes above and beyond to make it happen. With his unwavering commitment, he ensures that both the clients and their candidates receive the utmost satisfaction from their recruitment experience.
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