Hire A Caregiver
Compassion, discretion, and excellence, hire a private caregiver that is tailored to your family’s exact needs.
Finding the right caregiver means trusting someone with your family and your loved ones at their and your most vulnerable moments. At the same time maintaining the dignity and privacy that defines your home and how you live.
Hiring a caregiver doesn’t mean you are just looking for someone who can do the job. They are stepping into your world, their are being trusted with your families privacy, and this level of trust means you have to recruit a very particular type of person.
At Morgan & Mallet (M&M), we place over 1,200 household staff annually, and we understand that caregivers hold a unique position of trust that goes beyond any other household role.
- 89% of our New York in-home care placements result in client referrals within the first year.
- 92% of San Francisco clients report improved household continuity after our in-home care placements.
- 81% of in-home carers placed in London remain with the household for 18 months or longer.
Laurine Mallet, co-founder of M&M, worked as a nanny for high-net-worth families in London and Paris.Through her caregiver recruitment, she knows how they can impact family dynamics.
The other co-founder, Morgan Richez served ultra-wealthy households as a butler, often working with caregivers to ensure trusted, competent, and high level family support.
Because both co-founders have worked with professional caregivers throughout their combined 30 years of experience, they know exactly what criteria is needed when recruiting caregivers at the highest level.
Disclaimer:
We maintain the industry’s largest database, but perfect matches aren’t always immediately available. When that happens, we tell you honestly that the search will take longer. We’ve found this transparency creates the strongest partnerships.
Who Hires a Caregiver?
From our experience, there are usually three types of people who call a caregiver recruitment agency:
Personal Assistants: Most of the time, PAs are given this job and need to find someone as fast as they can, but may struggle with where to even start.
Please reach out, every day we are chatting with PAs. Tomorrow, you can say to your boss “I’m on it; we’ll have three great caregivers soon.
Family offices: Morgan & Mallet is often their go-to caregiver agency. Once we’ve found other staff for them, they come back because they know we’ll get it right and we tailor our caregiver recruitment so the family only get the right type of person they are looking for.
Financial advisors, Solicitors and Legal Representatives: They’re usually in the same situation as PAs – they’re brilliant at their jobs, but caregiver recruitment isn’t something they deal with every day.
When you call, we can take this task off your hands. We know that finding the right caregiver is about much more than just experience. We can find someone who understands the family’s personality and fits their lifestyle.
We’ll come back with three excellent caregivers who’ll be ideal for your principal’s family.
Every day we’re finding caregivers, nannies, and other household staff for families in cities like Monaco, Paris, New York, Dubai, and London.
With private caregivers being one of our most requested positions, we have the depth and expertise to find exactly what your family needs.
What Makes
Morgan & Mallet Different?
Our founders’ hands-on experience shapes every placement. When Laurine worked as a nanny, she learned what families really need versus what they think they want.
Morgan’s butler experience taught him that anticipation beats reaction, especially in healthcare situations.
This translates to measurable results:
- 98% placement success rate globally.
- 74% of LA clients return within 18 months for additional staff.
- 92% of San Francisco clients report improved household continuity.
- 4.8/5 average satisfaction score in NYC.
- 81% of London caregivers remain with households for 18+ months.
Caregiver City-Specific Placement
Success Rates
The chart clearly shows San Francisco leading with 92% success rate for caregivers employed, followed closely by Los Angeles at 91%, New York at 89%, and London at 81%.
Dubai 62% · Los Angeles 61% · San Francisco 53%
Caregiver Language Capabilities by Market
The donut charts show Dubai leading in the language abilities of the caregivers we employ at 62%, followed closely by Los Angeles with 61% bilingual caregivers, while San Francisco trails at 53% bi/trilingual capacity.
Caregiver Specialization by City
The chart clearly shows NYC leading with the highest specialization rate at 74% for supporting principals aged 75+, followed closely by LA’s celebrity/UHNW experience at 73%. San Francisco’s tech founder support follows at 72%, with Miami’s retired executive experience at 69%.
This shows that you are able to hire a caregiver with specialized skills.
NYC 74% · Los Angeles 73% · San Francisco 72% · Miami 69%
How Much Does a Private Caregiver Cost?
Private caregiver costs vary dramatically based on experience, location, and care complexity.
Factors Affecting caregiver pay:
- Live-in versus live-out arrangements.
- Medical complexity of care required.
- Number of people needing care.
- Travel requirements.
- Language skills needed.
- Security clearance levels.
Please be aware that our recruiters are often explaining that at the moment, especially in cities like London the market for caregivers is exceptionally tight. This is especially relevant for 24/7 live-in caregiver positions.
This creates two situations:
Firstly, for positions like caregivers, in most cities it has become a sellers market, and those with proven excellence, qualifications, and verified experience often know their worth.
Secondly, clients and principals need to be prepared to pay above market rates, especially for the best caregivers, which is what we will be offering.
Salary Bands by City
| City | Standard Salary Bands (USD/Year) | Morgan & Mallet Salary Bands (USD/Year) |
|---|---|---|
| London | $25,000 – $35,000 | $35,000 – $45,000 *1 |
| Paris | $28,000 – $40,000 | $28,000 – $40,000 |
| Geneva | $50,000 – $70,000 | $60,000 – $75,000 |
| Dubai | $25,000 – $40,000 | $40,000 – $65,000 *2 |
| San Francisco | $45,000 – $65,000 | $50,000 – $75,000 |
| Los Angeles | $40,000 – $60,000 | $50,000 – $75,000 |
| New York | $40,000 – $60,000 | $50,000 – $70,000 |
| Miami | $35,000 – $55,000 | $50,000 – $70,000 |
*1 Since Brexit, the flow of caregivers into the UK has dropped considerably, pushing up wages considerably.
*2 In Dubai there is a wider range of nationalities working as caregivers, hence the broader salary range.
What Separates
High-End Caregivers from
Standard Home Care?
The very best caregivers combine medical knowledge and experience with emotional and people skills, together with absolute discretion. While standard home care can at time only focus on basic needs.
Morgan & Mallet have some of the strictest caregiver recruitment procedures in the industry. Among the strict M&M requirements is past experience.
74% of NYC-based in-home carers in our database have supported those aged 75+ in roles ranging from long-term wellness companions to palliative care aides.
73% of LA-based in-home carers in our database have worked for celebrities, public figures, or UHNW families, with advanced confidentiality training.
98% of our caregiver placements succeed long-term, which is the result of our extensive selection process, experience, and insider sector knowledge.
The difference shows in the daily lives of those our caregivers look after.
Our caregivers anticipate needs before anything is even said, they coordinate with other household staff and private medical teams, and fit in with the privacy standards ultra-wealthy families require.
M&M agency co-founder, Morgan Richez, who served as a butler in ultra-wealthy households, adds his perspective: “I learned that the best caregivers understand needs before anyone has to ask. When an elderly client began struggling with her morning routine, her caregiver quietly coordinated with the chef to adjust meal times and with me to reschedule appointments.”
What Skills Should You Look
for in a Home Caregiver?
Professional qualifications are the foundation, but experience in high-net-worth households matters just as much.
Essential Caregiver Certifications
In Los Angeles, 37% of our caregivers hold CNA (Certified Nursing Assistant) or HHA (Home Health Aide) certifications.
In Los Angeles, 49% of our caregivers are certified in dementia support, mainly through programs like Teepa Snow PAC or UCLA’s Alzheimer’s training.
But we should make clear that certificates alone don’t guarantee success M&M has found that experience is just as important. Our professional caregivers average 5 years of high-end experience.
In Miami, 69% of our caregivers have experience helping retired executives or family members with degenerative illnesses – practical expertise that textbooks just can’t teach.
Language and
Cultural Competence
Location | Percentage of bilingual caregivers | Languages |
|---|---|---|
Los Angeles | 61% | English + Spanish, Mandarin |
San Francisco | 53% | English + Mandarin, Tagalog, Russian |
Dubai | 62% | English + Arabic, Hindi, Urdu, French |
Where Are the Best
Caregivers Located?
Where we find our caregiver recruitment is most popular are typical areas where there are the biggest concentrations of wealthy families . Our data shows clear patterns across these main markets.
United States
9.97% of our caregivers are employed in the US, with larger numbers around the cities. Each city has developed unique specializations based on what clients want and need.
68% of caregivers in New York that Morgan & Mallet employ manage the fact that those that they are caring for live between Manhattan apartments, Hamptons estates, and homes abroad. This takes very good organizational skills beyond just medical care.
73% of Los Angeles caregivers Morgan & Mallet employ have worked for high-profile families. Discretion here means more than an NDA -it’s understanding paparazzi patterns and social media risks.
International Markets
Caregivers in the UK represent 7.36% of our caregiver profiles at Morgan & Mallet, while the UAE accounts for 6.46%. Each market has it’s own demands for caregivers.
In London 49% of Morgan & Mallet’s London caregivers have worked in households with round-the-clock security, which means they have to be security aware.
It’s important to mention the impact of Brexit here. Co-founder Morgan notes “Spanish, French, Portuguese caregivers who traditionally filled these roles can’t easily work in the UK anymore. It’s driven salaries up a lot”
In Dubai 87% of clients ask for caregivers who respect local traditions and truly understand them. When you have someone in your home and so close to you, this is important.
Interestingly, due to tax changes in the UK for non-domiciled citizens a lot of Morgan & Mallet clients relocated to Dubai, and subsequently increased demand for staff in this region. One knock on effect was a tighter labour market, especially for housekeeping staff and caregivers.
What's the Difference Between a
Caregiver and a Senior Companion?
Private caregivers give medical support and personal care, while senior companions focus on the social side of things. But, the lines can blur in luxury households where both roles tend to merge.
Our data shows 22.53% of profiles specifically identify as caregivers, emphasizing their medical skills. Yet 40% of London clients want training in companion-based care, not just medical support. Showing the importance of social skills in the role.
The role of a private nurse is normally more for a medically trained person, without the aspects of companion care that the caregiver role has.
Travel Requirements
Senior companions can very often be travel companions for seniors, managing travel while being safety minded. This shows the need for different skills, understanding things like airline medical clearances, and international healthcare requirements.
Social Integration
Companions accompany clients to events, manage social calendars, and help maintain friendships. In New York, 56% of our caregivers coordinate between medical, housekeeping, and family staff. They often have multiple roles, which is why it can be such a complex job.
Regulatory Differences
Medical tasks need specific licenses, while companionship doesn’t. Families needing both often employ teams or recruit professionals qualified for both roles.
How Do You Hire using a
Caregiver Agency?
Hiring a caregiver through a specialized caregiver agency makes the process a lot easier, whilst making sure you get the right person for you. Our six-step process, honed over years of caregiver placements, delivers consistent results.
Step One: Needs Assessment Call
We arrange a call to understand your caregiver recruitment requirements. This call goes beyond medical needs to family dynamics, household protocols, and lifestyle requirements. Quite often we find requirements that haven’t been thought about, like food allergies and certain dietary needs.
Our assessment covers:
- Current and anticipated care needs.
- Household staff integration requirements.
- Privacy and security protocols.
- Cultural and religious considerations.
- Property logistics and travel patterns.
“One family mentioned in passing that their mother was allergic to certain flowers,” Laurine our co-founder recalls. “That detail helped us find a caregiver who understood the importance of checking every gift bouquet – preventing a potential emergency.”
Once we have a better understanding of your situation and have drafted the job description, we send it over for your approval.
Step Two: Global Candidate Search
We go deep into our database of 3,500+ fully checked caregivers. For example, in San Francisco alone, we maintain active candidate profiles for Bay Area placements from Palo Alto to Napa.
Each candidate undergoes:
- Criminal background verification.
- License and certification validation.
- Reference checks spanning 5-7 years.
- Practical skills assessment.
- Personality and cultural fit evaluation.
Step Three: Precision Matching
We present to you three caregiver candidates maximum. Presenting more than three means we have not done our job, be concerned if recruitment agencies offer you 10 candidates.
In Miami our average turnaround is just three business days to present matched professionals. This is because we actively perform reference checks weeks before they are needed.
However, one recruiter recently said “I think they get quite frustrated when they want to know why I’ve not found somebody straight away because they don’t realize the whole process and it does take time.”
Therefore, please keep in mind, we may take longer but the reality is we’d rather you wait and we find the perfect candidate, than have anyone sub-standard looking after a loved one.
Step Four: Structured Interviews
We do interviews that show if the caregiver will be compatible with you. More than just talking about experience, we explore scenarios specific to your household’s needs.
Step Five: Trial Period Support
If needed, we can offer a trial day, but, in most cases, especially with returning clients, it is unnecessary. For example, 91% of our Los Angeles clients report they are pleased with the placement and the same is true for all areas we recruit for.
We also be call both the client and the candidate every ten days to check in and make sure everything is going well.
Step Six: Ongoing Partnership
Successfully placing a caregiver is often the start of a long term relationship. 89% of our New York in-home care placements refer us to other clients within the first year, we are proud of this and it shows our commitment to long-term success. In London 81% of caregivers stay in their role for 18+ months.
Making the Right Choice
for Your Family
Choosing a caregiver is one of the most important decisions for your family. The right match provides more than medical support they almost become part of your family. They become part of your home in many ways.
Our selection process, averaging hundreds of applicants per position in many cases, means that the most qualified caregivers are available to you.
Since starting our caregiver recruitment agency we have built one of the best reputations for luxury household staffing, largely built on trust and understanding. Just look at these numbers in the US:
- 91% of our clients in Los Angeles say they have high satisfaction with their caregiver within the first month of placement.
- 88% of the Los Angeles caregivers we recruit have experience working with private medical teams.
- 73% of our Los Angeles caregivers have worked for celebrities, public figures, or UHNW families, with advanced confidentiality training.
- 81% of caregivers in Miami stay with households for over 12 months.
- 76% of placements in the Bay Area are for live-in carers or hybrid-care models supporting aging-in-place.
Explore Specialized Caregiver Services
The world of private in-home care is diverse, with specialists for every unique requirement and location. We offer expertise in the most elite locations and for specific needs.
Private
Caregiver
Considering one-on-one support? Find out more about how to hire a private caregiver who can make life a little easier.
Caregivers in
Major US Cities
Our network extends across the United States. Discover specialized caregiver services in New York, Los Angeles, Miami, and San Francisco, each tailored to the unique demands of these world famous cities.
Senior
Companion
For those prioritizing companionship and lifestyle support, our senior companion professionals can give more than just care; they excel at social engagement, which is so often needed and can serve as dedicated travel companions for seniors.
Frequently asked questions
How much do private caregivers get paid?
In the big US cities, professional caregivers can earn between $40,000 to $75,000 per year.
San Francisco and Los Angeles have the highest pay, with experienced caregivers earning $50,000 to $75,000 per year. New York is a close second with similar salary ranges of $50,000 to $70,000 annually.
Geneva logically has the highest international rates at $60,000 to $75,000 yearly. Dubai interestingly has the widest range from $40,000 to $65,000, mainly because of the diverse nationalities working in the UAE and it’s slightly different culture.
Whether the caregiver role is live-in, if there is medical complexity, and whether there are travel requirements can really impact compensation. Caregivers with specialized training in dementia care or those working with high-profile families will have premium rates.
What is a private caregiver called?
The most common terms include in-home caregiver, personal care assistant, or home health aide.
Caregivers with medical training could be called certified nursing assistants (CNAs) or home health aides (HHAs). Senior companions focus more on emotional help and support and the social side, rather than medical care.
In luxury households, these professionals can blend different roles that they perhaps wouldn’t do in other situations. 22.53% of M&M profiles specifically identify as caregivers, highlighting medical skills and knowledge, while others combine caregiving with companion services.
What is the best salary for a caregiver?
In the top markets, salaries of $60,000 to $75,000 attract the most qualified caregivers. These caregivers will typically have 5+ years of experience and specialized certifications that justify the significant investment in employing them.
98% of our placements succeed long-term because we match how much a candidate is paid, with their experience.
In Dubai the salary range is larger because of the wider range of nationalities that live in the country and so the candidate pool is bigger.
Salaries in London have increased quite considerably since Brexit, because the capital has lost access to the EU labour market and so there are fewer candidates.
What is the difference between a caregiver and a personal care aide?
Caregivers normally provide medical support and personal care, while personal aides focus mainly on daily living help. But, these roles can overlap in private households.
Caregivers often have medical training and can coordinate with healthcare providers, manage medications, and provide more complex care. 37% of our Los Angeles caregivers hold CNA or HHA certifications.
In luxury households, the distinction blurs because families very often need both medical support and personal assistance. 40% of our London placements ask for formal training in companion-based care alongside having medical skills.
How do I protect myself when hiring a caregiver?
Protecting yourself when hiring a caregiver takes thorough checking of a candidate that goes further than just the usual checks of someones background. Professional agencies do criminal background verification, license validation, and reference checks spanning 5-7 years.
Check references from past employers, not just character references, and ask specific questions about reliability and how competent they were on the job. You can never check too much.
Establish clear contracts outlining duties, schedules, compensation, and termination procedures. Include confidentiality agreements, especially important since 73% of our Los Angeles caregivers have worked for high-profile families who really value discretion.
How does the IRS define caregivers?
The IRS defines caregivers as individuals who provide personal care services to those unable to care for themselves due to physical or mental limitations. This includes both family members and professional caregivers.
For tax purposes, caregivers are typically classified as household employees if you control their work schedule and methods. This means you’re responsible for payroll taxes, Social Security, and Medicare contributions.
Professional caregivers working through agencies are usually independent contractors, with the agency handling tax obligations. However, if you hire privately and control their daily activities, they’re likely your employee for tax purposes.
The IRS requires proper documentation of caregiver expenses for potential tax deductions. Medical care expenses paid to qualified caregivers may be deductible, but companion care generally isn’t.
Can I hire a private caregiver?
Yes, you can hire a private caregiver either directly or through a specialized agency. Direct hiring gives you complete control but you have to handle all background checks, interviewing, selection, legal compliance, and ongoing management yourself.
Hiring through a professional agency takes away common errors and makes sure you get quality matches. Our six-step process includes needs assessment, global candidate search, precision matching, structured interviews, and ongoing support.
Professional agencies maintain databases of pre-vetted candidates and can quickly replace caregivers if needed. 91% of our Los Angeles clients report high satisfaction within the first month of placement, which shows the value of professional matching services.
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