Estate Management Couple or Estate Manager and Executive Housekeeper in Naples, Florida, USA
Our UHNW client is offering a fantastic opportunity for an Estate Management Couple or Estate Manager and Executive Housekeeper individually to work at a beautiful estate property in Naples, Florida, USA that operates like a five-star luxury hotel.
The right individuals must demonstrate the highest standards of professionalism, integrity, and discretion; utilizing exceptional interpersonal and communication skills to develop positive working relationships with the estate’s principal, estate staff, contractors, vendors, and others.
Schedule: These positions are full time permanent opportunities typically Monday to Friday however there will be times that additional time is required outside of the normal schedule particularly during peak seasons.
Applicants have to be eligible to work in the USA, and speak fluent English.
Estate Manager will proactively manage all aspects of the estate including but not limited to property maintenance and renovations, liaising with contractors and service providers, manage household staff, coordinate small and large events, manage household spending, provide concierge services and additional projects as required.
Primary Responsibilities of the Estate Manager will include:
· Proactively create, maintain, implement, and administer all schedules for monthly, seasonal, and annual maintenance for the interior and exterior
of the estate and addressing all maintenance issues appropriately.
· Manage all construction, renovation, systems upgrade, and landscaping projects.
· Schedule, negotiate with and supervise contractors and vendors, while monitoring their access to the estate property.
· Ensure security measures and protocols are in place and the estate is secure at all times.
· Establish and maintain high service standards; hire, manage, develop and train staff; plan and execute cross training for new employees.
· Schedule assignments and projects to estate staff based on the event calendar and when the principal and/or guests are expected.
· Plan and execute requirements for special events including attending to all necessary service arrangements, housekeeping coverage, catering (as
required), reservations and other requests.
· Administer and approve purchase orders, invoices and time sheets, charge accounts and expenses, and other reports and documentation.
· Budget and monitor property expenses, including preparing monthly expense reports for the Principal and/or Director, of Properties.
· Enforce the dress code, grooming standards, and other policies and standards for all staff.
· Manage care of valuables such as automobiles, boats, artwork, and other valuables.
· Accomplish additional tasks, projects, and assignments, as determined on a periodic basis by the Principal and/or Director, of Properties
Requirements for Estate Manager
· A minimum of 5 years of previous experience working in a semi-formal style of residence in a management position
· Experience managing others – setting expectations, motivating staff, performance management
· Excellent property management skills and knowledge of local vendors, contractors, trades, an asset
· Tactical experience with HVAC, security systems, and general maintenance
· Must be flexible with work schedules for occasional events • Confident with a strong customer service orientation
· Exceptional communication skills
· Gracious and handle difficult situations in a professional, calm solution minded manner
· Strong ability to multi-task with excellent time management
· Demonstrate pride and enthusiasm to fulfill requirements
· Self-starter that can work effectively without constant supervision
· Exceptional attention to detail
· Good computer skills particular with Microsoft Office products
· Individual must have a polished and well-groomed professional appearance
Executive Housekeeper will utilize their exceptional detail oriented housekeeping skills to ensure that estate meets and maintains the high quality standards similar to a five-star hotel.
Primary Responsibilities of Executive Housekeeper will include:
· Perform daily housekeeping duties to maintain the owner’s standards for housekeeping.
· Schedule and execute larger cleaning projects on weekly, monthly or annual basis.
· Conduct exterior cleaning and maintenance, of outdoor “living areas” including cleaning of patio furniture, sweeping of walkway etc.
· Ensure the residence is as pristine and welcoming as possible for the owners and guests.
· Anticipate the needs of the principal and guests in advance of arrival and ensure that all requests are fulfilled in a timely manner.
· Responsible for inventory, ensuring that all items are fully stocked and replenished as required.
· Ensure appropriate care of fine items such as wardrobe, artwork, and other valuables.
· Manage performance, set expectations, delegate assignment to housekeeping staff.
· Set up staff schedules, approve time sheets and source temporary staff as required.
· Work respectfully with other household staff to ensure successful operation of the estate.
Requirements for Executive Housekeeper
· Must have previous experience working in a semi-formal style of residence
· Experience managing others – setting expectations, motivating staff, performance management
· Excellent housekeeping & laundry skills and knowledge of cleaning and maintaining luxury surfaces
· Must be flexible with work schedules for occasional events
· Service oriented with strong communication skills
· Gracious and handle difficult situations in a professional, calm solution minded manner
· Strong ability to multi-task with excellent time management
· Demonstrated pride and enthusiasm to fulfill requirements
· A self-starter that can work effectively without constant supervision
· Exceptional attention to detail.
· Individual must have a polished and well-groomed professional appearance
· Must exercise complete discretion and maintain confidentiality at all times
Ad reference 1002 LD
Post on 09/01/2019 by Morgan & Mallet International
Position filled
