Head Housekeeper

Constantly monitor the Family, guest suites and common areas to check fruit bowls, drinks trays, ashtrays, waste bins, replacing used towels, changing bed linens as needed, topping up toiletries and stationery, watering plants, changing water vases daily, checking TVs and mesh pads are clean and on charge, footwear maintenance and watering all exterior plants; Clean, dust, polish, vacuum and maintain floors; Care for special finishes including marble, silver, fabrics, china and glass; Ensure that lighting levels and air temperature are satisfactory, controlling costs and wastage; Keeping laundry and house pantry stocks, giving ample lead time for re-ordering, liaising with the House Manager as required; Check the condition of linens, towels and cloths, service-wear, chinaware and flatware, advising the House Manager where needed for new supplies with ample lead time; Liaise with the Chef and House Manager, assisting with food and beverage service when needed; Ensure the effective management of the laundry function, assisting with the laundry where necessary during busy periods; Take special care with fabrics, colours, wash cycles and ironing temperatures and making sure all personal laundry is washed, ironed and stored in the correct manner. Lead the both the permanent and temporary housekeeping team, ensuring delivery of the highest standard of housekeeping services and acting as a mentor for their professional development; Identify any maintenance and repair issues and immediately report them ​