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  Household Domestic Staffing Agency | Morgan & Mallet International

Morgan & Mallet International
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How many household staff do you need ?

8/5/2020

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What do people consider whenever they want to employ Household Staff?

Character is key in determining household staff. Loyal and efficient individuals who can perform household work are always in high demand. If you think household staff does not need some formal skills needed in the corporate world, you are wrong.

Apart from being flexible with time and having the knowledge of taking care of residential apartments or resort property, interpersonal skills are greatly needed in order to holistically perform the duties required by a household staff. To ensure that the right household staffers are recruited, some, whenever they want to employ household staffers, go through hiring and recruitment agencies to employ the household staffers that meet their credibility.

What kind of work do household staffers perform?

Depending on the House, there are different functions that household staff may be required to perform. Some may be streamlined to a particular work; some may combine different tasks. But generally, a domestic professional may be in the business of doing housekeeping tasks, planning a formal dinner, taking the pets of the family to the groomer.

How can one ensure that household staff perform their duties creditably well after recruitment?

It is customary to provide quarters for household staff and ensure they are clean and in good repair. Considering arranging housing and staff amenities for them will enhance their productivity and retention for a long time. There is need for clarity on what their specific routine work and operations will be. You also need to state your preferences and routines you wish they perform. Your rules and regulations, likes, dislikes, must be communicated to them in the strongest terms. Whenever there is a change in schedule, you must notify them as soon as possible.

In addition, through regular scheduled staff meetings, you can maintain a productive working relationship with them. This can yield optimal efficiency as a result of them sharing concerns and suggestions with you. Be realistic in the time allotted for completion of their duties and consider additional staffing if need be.

How many Household Staff do you need?

Efficiency of work done, effectiveness and the scope of work determine the number of Household staff. If there is tremendous work to be done, the amount of household staff required for such will be more than the one needed for a sizeable work.

A household chef may only be restricted to cooking for one individual or a family on a full-time basis and may be in the business of sourcing ingredients from local suppliers. Contrastingly, a housekeeper may triple as the cleaner of the residence, a nanny that helps to provide childcare services and a cook. A house manager may be employed if there is more than one household staff for the purpose of coordination. With the employment of a resourceful house manager, they can give expert advice on the amount of household staff that is needed.

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What is a personal driver and how to choose a good one ?

7/29/2020

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Personal drivers are critical members of household staff. However, getting reliable and loyal drivers is hard. Today, we will be looking at what a personal driver is and how to choose the right one for you.

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April 19th, 2020

4/19/2020

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Nanny Interview: Tips for families​


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April 19th, 2020

4/19/2020

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Adaptation to a new household


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April 19th, 2020

4/19/2020

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New Job in a Private Household: Tips for Success


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April 09th, 2020

4/9/2020

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What Is Family Office And Do You Need One?


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April 07th, 2020

4/7/2020

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What are the responsibilities of a Gamekeeper?


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April 07th, 2020

4/7/2020

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Hiring a Private Chef for Luxury Household


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April 07th, 2020

4/7/2020

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What you need to know about private flight attendants?


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April 07th, 2020

4/7/2020

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Why should I hire a bodyguard?


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April 07th, 2020

4/7/2020

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How a property guard ensures protection and safety?


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April 04th, 2020

4/4/2020

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How to Work for a Celebrity or a Rich Family?

Have you ever wondered how you can work for a celebrity, VIP, royal family or UHNW Individual and their family?

In this article, we will introduce a number of important factors to follow or consider if you are thinking of working in the luxury household industry. 

​Morgan and Mallet International is the leading agency who provide household staff to celebrities and the richest families all over the world.

The best way to find a position, is to apply on our website and follow those advises.

1. A presentable and good CV/resume

The quality of your Profile/Resume is very important as this will make the first impression of whether you are suitable for the position you have applied for and if they will invite you for an interview to learn more about your experiences and skills.

Depending on the position you are applying for you should tailor your resume accordingly to the job description. 
Your Resume should state clear dates, start and end date, job titles, and location, city, and country, of each position you have worked for and mention a number of duties and responsibilities you have performed. 

For example: 
January 2018 - Present
Butler for High-net-worth Individual
London, UK

The length of your work experience will allow the potential employer to identify if you change positions frequently or if you stay in your positions for a number of years. If you have temporary positions, it is important to mention the reason, for example, replacement or seasonal jobs, etc.

Make sure to have professional written references and contact details of your previous employers to prove your employments on your CV, references will validate the jobs you have mentioned on your CV.

2. Interview Stage

When you are invited by an agency or the potential employer for an interview it is vital that you are prepared and dressed professionally. Be punctual and ready for the interview, it is important to show that you are punctual and organised, so arriving 5 - 10 minutes before the interview will be appreciated.

Make sure that you have all the documents ready if documents are requested before or after the interview.

During the interview, your personality will shine and this will allow the interviewer to distinguish if your personality will correspond with the family’s, be friendly but keep it professional. 

Answer all the questions clearly and according to the job you have applied for. Be clear and precise but do not elongate your answers.

You could then be offered a trial day or week and prove your skills to the client.

3. The importance of discretion 

When you are offered the job when you work for a VIP client you might have to sign an NDA (Non-disclosure agreement), which means that you are not allowed to mention any information to those outside the household, you cannot post anything related to the family you work for on social media. Being discreet and trustworthy is crucial when offered a job for the rich and famous.

These are three main factors to consider when applying for a luxury household position.

If you have further questions please contact us: contact@householdstaff.agency

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This article was written by
​Jessica Manalo
from
Morgan & Mallet International Agency
Find a Household Staff Job
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March 28th, 2020

3/28/2020

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A Gardener in a Private Household

Not everyone has a green thumb to care for plants and flowers and especially if one has a busy schedule it is impossible to maintain a presentable garden. HNW and UHNW clients generally have large estates and hire professional gardeners to maintain the exterior of their properties. 

Gardeners study horticulture and/or landscape design to learn about the gardening industry and master their skills. They have the skills and know-how of using gardening equipment and products. As a gardener working for private clients, it is important to understand what the clients' preferences are, for example understanding what kind of plants and flowers they like and the type of gardening products they prefer.

Required skills of a gardener to work for private clients are knowledge of formal and informal garden types, English, French, Japanese, or Italian, extensive knowledge of gardening products and types of equipment such as lawnmowers, hedge trimmers, and more. Being creative, attention to detail, knowledge, and experience of seasonal plants, flowers, and vegetables, the ability to visualise and be a team player when working with other staff members.

General duties and responsibilities of a gardener for a luxury household are maintenance of the garden and care for plants, flowers, trees, shrubs, bushes, lawns, and greenhouses. Cutting hedges, lawing the mown, digging, planting and weeding, controlling pests and managing stock of supplies and equipment. Liaising with the client or house/estate manager and give proposals to designing the garden and which equipment or products to use.

In case you are looking for your next gardener position or looking to hire a gardener for your household personnel, our consultants are available to help.
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This article was written by
​Jessica Manalo
from
Morgan & Mallet International Agency
Gardener Jobs Offer
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March 27th, 2020

3/27/2020

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The skills of a laundress in Private Household

The term laundress or washerwoman are old-fashioned terms from the 19th-century. In the dictionary, it is a woman who washes and iron clothes and linens. In luxury household hiring, a laundress is widely popular and the duties and responsibilities have been modernised.

Clients could request for a housekeeper/laundress or laundress/wardrobe manager to manage their clothing, garments, and linens. The background of a laundress can vary, several are seamstresses, tailors, have worked for luxury dry-cleaners, luxury and 5-star hotels, or private families. 

A good laundress must have a number of skills:
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  • Excellent organisational skills - Organising clothing by colors, season, favorite clothing pieces
  • Attention to detail
  • Extensive knowledge of types of fabrics and the knowledge of washing and ironing procedures
  • Adaptable and good listener - Every family is different and have different preferences when it comes to washing products and procedures
  • Sewing skills - Know-how of sewing machines, hemming, etc.

Everyday duties of a laundress may vary but the general responsibilities are washing and drying clothing, expensive garments, and linens, hand-washing delicates, ironing, folding clothing, and linens, managing the clients and the clients' families wardrobe also known as wardrobe management, minor repairs on clothing and linens, managing the stock supplies for laundry products, for instance, laundry powder/liquids, fabric conditioner, etc.

​A laundress would liaise with suppliers, dry cleaners and tailors, taking clothing to dry-cleaners if requested by the client. They could be responsible for packing luggage/suitcases if the client is travelling and reporting to the client, PA or stylist. 

If you are a laundress and have all the skills mentioned above please send us your most updated CV, our consultants at Morgan and Mallet would like to meet you. And if your family is looking for someone to assist with laundry duties please contact us and we can assist you and your family.
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This article was written by
​Jessica Manalo
from
Morgan & Mallet International Agency
Laundress jobs available
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March 23rd, 2020

3/23/2020

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Why you would need a house manager for your Property?

The main responsibility of a house manager is to ensure that the household of their principal runs effortlessly and making sure that every staff member knows what their duties and responsibilities are in the property.

The same as an office manager, a house manager is responsible of managing a number of employees, hiring and training new staff members, scheduling work timetables, and reporting to their boss. However a house manager is also responsible for the security of the property, for any finances related to the property and ensuring the property is fully stocked with house and any supplies needed by the principals and the staff members.

A main duty a house manager has is that they are in charge of maintaining the property/properties by planning renovation and construction plans of their principals property or a number of properties. He/she will liaise with different contractors and services to compare the offers and prices with each other and ensure they are in line with the principals requests. 

It is very important for a house manager to be responsible and reliable, have strong communication skills, and be flexible to adapt to different situations.

If you are looking to maintain and renovate your properties we recommend hiring an experienced house manager to help you make the process easier and if you are a house manager looking for a new challenge we might be able to help you find your next position.
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This article was written by
​Jessica Manalo
from
Morgan & Mallet International Agency
House Manager Jobs Available
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March 23rd, 2020

3/23/2020

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A butler and their duties

Many of us have seen butlers in movies and tv shows working for royal families in the 19th-century, today butlers are still in high demand and work for UHNW and HNW clients around the globe.

It is very important as a butler to always work professionally and to make their principals' environment as comfortable as possible. Butlers work very closely with their principals and are a trusted household staff member. A number of butler duties and responsibilities have definitely changed within the years and many butlers are expected to adapt to the changes while still following the etiquette they have been trained to follow.

Butlers are expected to be flexible and have the ability to adapt to change given any situation by the principal. As a butler, you work closely with other household staff members to ensure the household runs smoothly, and if the principal has a special request it is the butlers' responsibility to communicate the request to the other household staff members and ensure principals' needs are met.
 
Common duties and responsibilities of a butler are, answering the telephone, wardrobe management, cleaning of silverware, crystal and antiques, supervising household staff members, hiring and training of new staff members, welcoming guests and ensuring their needs are met the same way as the principals, serving food and drinks while always providing proper service, liaising with contractors and services as requested by the principal, organising parties, dinners, and other social events.

In our present-day it is important as a butler to be tech-savvy, one might have to create online work schedules for other staff members, be in charge of the new security system that is connected through Wi-Fi, or base their duties on the principals' online agenda.

There are a number of butler schools/academies and training who train individuals who want to become qualified butlers, they are trained to perform the different types of table services, the best way is to pack a suitcase, professionalism and how to handle unexpected situations.

Morgan and Mallet International can help you find the right butler for you and your family.
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If you are a butler we can help you find your next role, please send us your most updated CV and our consultants will get in touch with you to have you registered with our agency.
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This article was written by
​Jessica Manalo
from Morgan & Mallet International
Butler Jobs Available
2 Comments

February 26th, 2018

2/26/2018

1 Comment

 

Make your video interview successfull

Nowadays, more and more candidates who apply for Household Staff jobs are invited for an initial video interview prior to a face to face meeting with their potential employer.
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It makes sense because interviews via Skype, Whatsapp, Facetime, etc save a lot of time for both an employer and a candidate, and help avoid unnecessary travel expenses, especially if the candidate is abroad.
That is why Morgan & Mallet International decided to provide some tips on how to prepare yourself for a successful video interview.

  • Video setting up. An integral part of a video interview is the quality of the sound, video and internet connection. Make sure that your interlocutor will hear and see you well. It is also very important to set up your camera at eye-level so that you are looking directly into the camera in order to make a proper eye contact.
 
  • Choosing the location make sure that you have selected some quiet place with good lighting and presentable or neutral background. We would not recommend having an interview in a café, park, your car or while walking as you or your interviewer may be distracted by the background noise or your background in general, and finally it may leave a negative impression.
 
  • Your outfit. Even though you are at home where you are used to wearing casual clothes, it is essential to look smart and presentable for a video interview, so preferably wear a shirt or a suit. You have to take video interviews as seriously as interviews in an office. Make sure that you have your CV in front of you and you are ready to follow it with the interviewer. It may demonstrate that you are an organised person.

Those are some basic things that you can do in order to make a good impression on your potential employer.

Consider a video interview as a privilege of technological progress that was made to save your time, especially if you are looking for a job in other countries.
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February 19th, 2018

2/19/2018

2 Comments

 

Chauffeur Interview Questions

When candidates are invited for an interview, they try to prepare themselves for it as thoroughly as possible.

​First of all, they try to find useful tips on the Internet like what kind of questions to expect and how to answer properly.

But the thing is that a professional recruiter will always have an individual approach to each interview because all the interviews as well as candidates and their experiences are different, each position (especially in a private household sector) is different.

In this article we would like to provide some information on how normally Morgan & Mallet International conducts interviews with candidates, what information we pay attention to and how we decide if the interview is successful.

Morgan & Mallet International’s main goals are to find a suitable candidate, to save the time of our clients while looking for household staff, and to make the recruitment process carefree for them, that is why our interviews normally last for one hour in order to understand if the candidate will be suitable for a particular position.

In the example of a Chauffeur's vacancy, we will try to explain the logic of our interviews and what we expect to hear from a candidate. Our consultants pay special attention to candidate’s skills during the interview.


  • Interviewing chauffeurs, we will check if they are able to estimate the approximate travel time. This skill is important because any busy client would not like to be late for a meeting or to come too early for an appointment and waste time in a car or reception area waiting for the arranged time. 
 
  • Some clients that have just moved to a new city or are just visiting may ask to recommend luxury restaurants or clubs in the central part of the city. That is why our consultants always ask to name several good restaurants and their location in order to see how familiar with the area the candidate is.  
 
  • All our clients have luxury cars or supercars in their fleet. That is why we will definitely ask a chauffeur how they normally take care of luxury cars for example if they will be willing to wash the car by themselves. For some clients such a thing is important in terms of safety, as they do not want anyone to have access to their private car.
 
  • Recruiting for a family with children, we will check if a candidate is child-friendly, what normally they need to have in a car while driving children and what rules should be followed.
 
  • Our consultants also check the knowledge of parking rules as a good chauffeur will always plan the route so they are parked on the right side of a pavement and it is convenient for the client to get out of the car.
 
  • We will also provide imaginary stressful situations in order to check how the candidate will act, and a lot more.

After the candidate has passed this part of the interview successfully, we will discuss their experience working for private families or clients.
Our consultants will ask the reasons why the candidate left the previous positions and in what environment he/she worked. This part of the interview will help to understand if the candidate will be able to stay in a particular position long.

The consultants of Morgan & Mallet International always have an individual approach to each request that we receive from our clients.
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In case you are looking for household personnel and want to make sure that you will not waste your time reviewing dozens of resumes of unsuitable candidates, please feel free to contact our agency.
​We will be happy to do that job for you. 

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February 12th, 2018

2/12/2018

1 Comment

 

Tips for a Nanny Interview

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It is a well-known fact that each parent wants the best for their child, especially those ones who cannot spend a lot of time with their offspring because of their career or business and have to hire childcare help.
Parents are always serious and scrupulous in the selection of a nanny or a governess for their children that is why it is extremely important to make a good impression during a face-to-face interview.

The consultants of Morgan & Mallet International would like to provide some tips on how to convince your potential employer that you are right for the job:

  • First, you judge 'how nice', then you judge 'how wise'. Preparing for a face to face meeting with parents, you have to remember that you are always judged by appearances at first but by your mind later on. As a child carer and a person who will spend a lot of time with children, you are setting an example for them. First of all, your clothes have to be neat, comfortable and at the same time not revealing. Your hair should be clean and in case you have long hair, we would recommend making a ponytail or a nice updo.  Definitely, it is not forbidden to wear light makeup: neutral tones of eye shadow, some mascara and even bright tones of lipstick are preferred (but do not exaggerate with the last one, as both children and parents may not like dark purple or deep brown lips). If you like wearing accessories, we would recommend something neat and discreet for a childcare worker. It is always preferable to conceal tattoos or piercing at least for your first meeting with your future employer but you may mention about it if you are offered the position.
 
  • Organise yourself. As a Nanny or a Governess, you have to be ready that parents may ask you what method of education you use or what kind of activities you are going to do with their children, or if you have any certificates or diplomas that may be relevant to a childcare position. Prepare your documents as if you are going to be hired straight after your interview. We would recommend having copies of your certificates (especially First Aid), passport copy, driving licence copy, even if you have recent DBS check you may include that to your folder and do not forget about references from your previous employers. You may also have a folder with different worksheets that you used with children or a diary template that you made for parents. Such approach to the interview will demonstrate that you are an organized, motivated and trustworthy candidate.
 
  • Show positive side of your character. It is very important to be either early or on time for the interview. Meeting your potential employer, you always have to remember that you are going to take care of their children and you have to convince them that you are really a child friendly, reliable and warm person, that every child is special and unique for you and you are going to adore your client’s children as they do. You have to remember that you are the person with experience and you have to be confident in your answers that is why it is necessary to be calm, smiling and relaxed. When you have a chance to ask questions, be sure that you get all information about children, their preferences and routine and after you can discuss salary, your schedule, etc. 

If you are looking for a childcare job, please feel free to apply for our current vacancies
Governess in London
Governess in Moscow
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January 18th, 2018

1/18/2018

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5 Reasons Why You Should Hire Personal Assistant

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Many successful businessmen and businesswomen have experienced all benefits of hiring such professional time-managers and organizers as Personal Assistant.
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A qualified personal assistant can be a valuable asset both for your business and for your household.

For those who do not understand the real value of a personal assistant, and that the presence of such a candidate in your arsenal will significantly simplify your life, Morgan & Mallet International would like to provide a list of important responsibilities that can be performed by personal assistants :


  • Schedule management is one of the main tasks of a personal assistant. A busy person having a lot of tasks on their table may just forget to write down some arranged meeting in a diary and miss that after all. A personal assistant will always make sure that you remember about an important meeting or appointment and will reschedule it if necessary.
 
  • Make travel arrangements. A personal assistant will always be willing to organize their client’s trip should it be for business or pleasure. They can do their own research in order to find the best hotel for your business trip in any part of the world or contact special agencies in order to collect information about the best resorts for your vacation.  
 
  • Secretary role. Personal assistants can even cover such basic secretary role as filtering your phone calls, answering emails or dealing with correspondence.
 
  • Household management is an integral part of your daily life that takes a lot of your precious time you can spend with your family or on yourself. A personal assistant can help you with recruiting the right staff for your property as they definitely know your character, preferences and needs; they can deal with different kinds of payments; they can even contact contractors and suppliers and liaise with them afterwards so you will not need to bother if everything is done.
 
  • Event planning and gift shopping. You may feel free to ask your personal assistant to organize a corporate party or, if he/she is close to your family, the PA can arrange a birthday party, as normally a qualified and professional personal assistant may have such experience in their background. â€‹They will know how to book a table in the best restaurant in the city at a short notice or will have the list of bespoke catering companies for your event. They can keep a list of gifts you gave to your friends and relatives for birthday or Christmas last year and can recommend presents in the future or you can choose the present on your own and just ask your PA to order that. A good PA will always try to get a better price for their employer.

If you are still trying to find the right Personal Assistant or after reading this article you have decided to hire one for yourself, please feel free to contact Morgan & Mallet International.

Our consultants will provide the best specialists and the right personality for you.
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In case you have all the skills listed above, please feel free to apply through our agency so Morgan & Mallet International can help you meet your future employer. 
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Personal Assistants Positions
Hire a Personal Assistant
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January 16th, 2018

1/16/2018

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How to determinate the salary of the household employee

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Before starting the recruitment process, our consultants always have a fruitful conversation with the client, as it is important to understand the needs and expectations (and sometimes negotiate some points of the position) or give a piece of advice to the client.
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One of the most essential factors for initiating the search is to determine the salary for the right candidate.

Conducting around a hundred interviews per month with candidates from all over the world, our consultants can recommend the best range of salaries taking into consideration candidates’ expectations, marked rate, certainly client’s budget and much more.

Here are some factors that should be considered while determining the salary :


  • Market range is the basis for setting salary for a candidate. It is advisable to keep in mind that apart from “market” there are other factors that can affect the income of the candidate and we are going to speak about them further.

  • Duties. It goes without saying that each position depending on a household has its own specifics in terms of duties. It is a common practice that for example hiring a Butler, clients usually expect them to perform some House manager jobs, or hiring a Housekeeper cooking or babysitting is required. In that case, the market salary for average Butler jobs or Housekeeper jobs may not be enough. Our candidates are always flexible in terms of duties and willing to utilise all their skills fully but a good and multitasking employee should be rewarded and valued properly.

  • Schedule. We would also recommend taking into consideration the working schedule, as for example a candidate who used to work 9 hours per day will expect a higher salary while working 12 hours per day or 6 days per week. 

  • Experience. It is an obvious fact is that the salary of a candidate with 10 years of work experience in private families will be different than the salary of a candidate with 3 years’ experience. If a client is willing to hire a person with many years of experience working for different clients and in different households, our consultants would recommend adding some extra amount to the initial market salary.

  • Skills. Here we are not talking about such skills as problem solving, communication or any other general skills that cannot be checked without long-term cooperation with the candidate. We are rather talking about such skills as knowledge of other languages, cooking, staff management, facility management and even driving. We also have to take into consideration trainings that the candidate has completed, as the investment into professional development and additional knowledge should be rewarded. 

  • Location. Finally, an insignificant detail such as location plays its role in determining the salary too. For instance, not all candidates are used to living in isolated areas or ready to leave their country that is why if a client wants a good and professional candidate to stay in a position for a long time or relocate to distant countries they will have to offer a competitive salary.

Why should you work with Morgan & Mallet International ?

First of all, our main goal is to find the right and loyal candidate for each client.
Having around 50 000 candidates registered with us, our consultants always have suitable candidates in mind after a conversation with our clients.

And the last but not the least, Morgan & Mallet International always respects our clients’ needs and wishes. 

If you are still looking for the right recruitment agency then please do not hesitate to contact any of our offices worldwide.  

We are what you are looking for.
 
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January 04th, 2018

1/4/2018

3 Comments

 

The Role of a Housekeeper within a Private Household

Having conducted numerous interviews with Housekeepers, we have noticed that most of our candidates do not fully understand their role in a private household and underestimate their experience and skills.

Especially, while discussing duties and responsibilities, most of the Housekeepers take their position for granted.
​Therefore, at the time when it is necessary to reveal as much as possible about the role and to show that they are real professionals in their industry, they become laconic and diffident.

​It is necessary to have a clear picture of your importance in a private household and to be able to convince first of all a recruiter and then your future employer that your services are an integral part of a busy household.

In order not to be unfounded, we would like to provide some examples that the work of a Housekeeper can be described with more than just the phrase "general property cleaning". During an interview you can specify what kind of cleaning you can perform, for instance deep cleaning, steam cleaning, carpet cleaning, heavy cleaning, like cleaning windows and furniture, as well as sanitizing of bathroom, kitchen and toilet, cleaning up the bedrooms and the living room, taking out the rubbish, dusting, vacuuming and mopping, cleaning of various surfaces (wooden, marble, glass, etc.).

Talking about kitchen cleaning during an interview, it will also be beneficial to mention what exactly you do for example stove top, oven or grill cleaning, cupboard interior and exterior cleaning, weekly fridge cleaning, etc. Housekeepers really specialise in looking after their client so when they come home after work everything is done (like all the cleaning, washing, ironing, folding, making beds, etc).

In case your role as a Housekeeper includes cooking, during the interview you can provide examples what dishes you can cook or which cuisine you specialise in. If you know how to take care of a luxury wardrobe, be sure to provide examples what fabrics need hand washing or dry cleaning. Moreover, it will be a great plus if you can name products that you use to remove different stains or which of them help you keep bed linen white and towels soft. 

Whatever the scope of the role, every Housekeeper should be flexible, competent and self-motivated, and the most important thing is to use your chance and time to convince a recruiter and a client that you have all those qualities. 

If you are looking for a job as a Housekeeper, or if you are a property owner and looking for a high standard Housekeeper, please feel free to contact Morgan & Mallet International offices worldwide, we will be delighted to assist.
Housekeeper Positions
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December 22nd, 2017

12/22/2017

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Hire Personnel For The Festive Season

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The winter is already in high gear and most families are spending their time in chalets in the mountains enjoying their vacations and expecting Christmas Holidays. 

And, surely, everybody wants to bring all their home comfort to the resort in order to experience complete relaxation and not to worry about anything.

That is why, we, Morgan & Mallet International, experts in providing luxurious services to our
clients, recommend to hire temporary Household Personnel to make our clients' staying in a chalet as comfortable and peaceful as possible.

We can provide temporary or seasonal Butlers, Private Chef Jobs, Housekeepers, or even Domestic couples.

Our candidates have experience working in luxury chalets, villas and private households, so you can be sure that they will understand the specifics of their role and will show maximum flexibility. 

Our agency provides temporary household personnel for a minimum of one month and will make sure that your holidays remain carefree.
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In order to hire temporary/seasonal staff, please feel free to contact any of our agencies worldwide. 
We wish you a Merry Christmas and a prosperous New Year ! 

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November 23rd, 2017

11/23/2017

4 Comments

 

Five qualities of a good candidate

Morgan & Mallet - Candidates

Which qualities of a candidate does a recruiter and HR manager take into consideration while recruiting staff ?

A 5-minutes conversation is enough for a professional recruiter from Morgan & Mallet International to recognize a conscientious and responsible candidate, and decide whether it makes sense to proceed with their application.
 
Here are five qualities that will define a good candidate :


  • A good candidate always appears for an interview and is always on time. If something happens, for example, a candidate is a little bit late, or fell ill, or changed his/her mind (such situations also occur) or he/she has some other reasons and wants to postpone the interview, in such case a good candidate will warn the recruiter in advance. This shows their respect for other people.
 
  • Flexibility. It is one of the most important qualities that shows if a candidate is really interested in a position. Firstly, a good candidate will always try to adjust to the recruiter's schedule, as they know that recruiters’ time is valuable. Moreover, a flexible candidate will be willing to negotiate working hours, offered salary, duties etc. showing that they are ready to adapt to the requirements of the employer.
 
  • Availability (a good candidate is always reachable over the phone or e-mail. If they cannot answer immediately, they will call back or write an email later).
 
  • A good candidate is always ready to provide references from former employers. Even if a candidate does not have written references, he/she will be willing to contact their previous employers or their representatives (family office, personal assistant, house or estate manager, etc) and will ask for written references or will provide their professional contact details.
 
  • There is nothing impossible for a good candidate. If something is not working out, a good candidate will not look for excuses, they will look for solutions!

There are definitely other qualities, which will demonstrate whether a candidate is good, or not. 
 
Morgan & Mallet International always collaborates with the best and most professional candidates since we deal with HNW and UHNW clients.

Therefore, please feel free to contact us and our experienced recruitment consultants will help you in selecting and searching the best household staff.
 

Your lifestyle begins with Morgan & Mallet International.


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October 26th, 2017

10/26/2017

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The changing role of Household Staff

Luxury Household Staff
Over the past century, the role of household personnel has altered drastically.
Due to the changing social relationships and lifestyle, the status of domestic staff has acquired new meaning and the duties and responsibilities expected have changed a lot.
​Nowadays, the choice of becoming a domestic worker is no longer a way of life but a career decision.
 
First, the nature of employment is different. Today, in contrast to the past century, the household personnel are officially employed and pay taxes. It is no longer on an informal basis. The proper legal employment contract is signed between two parties where not only all the terms and conditions are stated but also a detailed description of the nature of the job, duties and responsibilities, salary, workload, vacation, etc. 

These days, it is also very popular that the personnel are self-employed and work for several households at the same time. Moreover, the employment process of domestic staff is similar to the employment of any other workers. The candidates are interviewed regarding their personal characteristics and professional skills. It is a common practice to check their DBS and recommendations from previous employers. 

Secondly, the traditional roles of the staff have changed. In the past, the staffed households with butlers, housekeepers, cooks, handymen, footmen, and valets were extremely popular.

Today, it becomes less and less common to have many staff in the house. Usually, it is the number of responsibilities for one person, which is increasing, and not the number of people responsible.
Modern butlers would do much more than just greeting guests and taking care of the wine cellar. Cooking, house
keeping, driver and handyman duties could also be a part of their responsibilities.

As a result, over the years some of the professions are becoming obsolete, while, on the other hand, due to the changing lifestyle new positions are appearing. ​House manager jobs, PA, members of family office, personal shopper or personal trainer jobs are becoming more popular and the demand for such staff is rising every day. 
​
Thirdly, the level of erudition and professionalism of the staff has increased recently. In our days, there are many professional institutions for domestic staff where they can receive special training and diplomas after the completion of the course.
Whether it is a nanny, housekeeper, or butler you are looking for, it is no longer difficult to find someone well educated and certified. 


As the profession of household personnel is becoming more prestigious with years, the number of schools is growing accordingly. Moreover, the level of service has grown significantly.
Now, it is very common to employ a luxury restaurant chef as a family cook, or a housekeeper from a 5* hotel for a private house, and a chauffeur may combine the roles of a driver and a bodyguard for the family.  


Nevertheless, the nature of relationships between household personnel and their employers might have changed; the one thing, which still remains the same, is the popularity of hiring domestic staff.
It is essential that the staff are professional and hardworking, flexible and can conduct themselves in highly respectable manner; whose personal and professional skills, work experience and qualifications match the requirements of the employers’ household. 


Morgan & Mallet International is a professional agency with an extensive experience in the recruiting of household personnel.
Our team have developed thorough and rigorous selection process in order to find the right candidate who will meet all the requirements and would match your lifestyle.
​
Whenever there is a need for hiring any domestic staff, we are always happy to assist you in finding the best professional for your household. 
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