Personal drivers are critical members of household staff. However, getting reliable and loyal drivers is hard. Today, we will be looking at what a personal driver is and how to choose the right one for you.
What you need to know about private flight attendants?
How to Work for a Celebrity or a Rich Family?
Have you ever wondered how you can work for a celebrity, VIP, royal family or UHNW Individual and their family?
In this article, we will introduce a number of important factors to follow or consider if you are thinking of working in the luxury household industry.
Morgan and Mallet International is the leading agency who provide household staff to celebrities and the richest families all over the world.
The best way to find a position, is to apply on our website and follow those advises.
1. A presentable and good CV/resume
The quality of your Profile/Resume is very important as this will make the first impression of whether you are suitable for the position you have applied for and if they will invite you for an interview to learn more about your experiences and skills.
Depending on the position you are applying for you should tailor your resume accordingly to the job description.
Your Resume should state clear dates, start and end date, job titles, and location, city, and country, of each position you have worked for and mention a number of duties and responsibilities you have performed.
January 2018 - Present
Butler for High-net-worth Individual
The length of your work experience will allow the potential employer to identify if you change positions frequently or if you stay in your positions for a number of years. If you have temporary positions, it is important to mention the reason, for example, replacement or seasonal jobs, etc.
Make sure to have professional written references and contact details of your previous employers to prove your employments on your CV, references will validate the jobs you have mentioned on your CV.
2. Interview Stage
When you are invited by an agency or the potential employer for an interview it is vital that you are prepared and dressed professionally. Be punctual and ready for the interview, it is important to show that you are punctual and organised, so arriving 5 - 10 minutes before the interview will be appreciated.
Make sure that you have all the documents ready if documents are requested before or after the interview.
During the interview, your personality will shine and this will allow the interviewer to distinguish if your personality will correspond with the family’s, be friendly but keep it professional.
Answer all the questions clearly and according to the job you have applied for. Be clear and precise but do not elongate your answers.
You could then be offered a trial day or week and prove your skills to the client.
3. The importance of discretion
When you are offered the job when you work for a VIP client you might have to sign an NDA (Non-disclosure agreement), which means that you are not allowed to mention any information to those outside the household, you cannot post anything related to the family you work for on social media. Being discreet and trustworthy is crucial when offered a job for the rich and famous.
These are three main factors to consider when applying for a luxury household position.
If you have further questions please contact us: firstname.lastname@example.org
A Gardener in a Private Household
Not everyone has a green thumb to care for plants and flowers and especially if one has a busy schedule it is impossible to maintain a presentable garden. HNW and UHNW clients generally have large estates and hire professional gardeners to maintain the exterior of their properties.
Gardeners study horticulture and/or landscape design to learn about the gardening industry and master their skills. They have the skills and know-how of using gardening equipment and products. As a gardener working for private clients, it is important to understand what the clients' preferences are, for example understanding what kind of plants and flowers they like and the type of gardening products they prefer.
Required skills of a gardener to work for private clients are knowledge of formal and informal garden types, English, French, Japanese, or Italian, extensive knowledge of gardening products and types of equipment such as lawnmowers, hedge trimmers, and more. Being creative, attention to detail, knowledge, and experience of seasonal plants, flowers, and vegetables, the ability to visualise and be a team player when working with other staff members.
General duties and responsibilities of a gardener for a luxury household are maintenance of the garden and care for plants, flowers, trees, shrubs, bushes, lawns, and greenhouses. Cutting hedges, lawing the mown, digging, planting and weeding, controlling pests and managing stock of supplies and equipment. Liaising with the client or house/estate manager and give proposals to designing the garden and which equipment or products to use.
In case you are looking for your next gardener position or looking to hire a gardener for your household personnel, our consultants are available to help.
The skills of a laundress in Private Household
The term laundress or washerwoman are old-fashioned terms from the 19th-century. In the dictionary, it is a woman who washes and iron clothes and linens. In luxury household hiring, a laundress is widely popular and the duties and responsibilities have been modernised.
Clients could request for a housekeeper/laundress or laundress/wardrobe manager to manage their clothing, garments, and linens. The background of a laundress can vary, several are seamstresses, tailors, have worked for luxury dry-cleaners, luxury and 5-star hotels, or private families.
A good laundress must have a number of skills:
Everyday duties of a laundress may vary but the general responsibilities are washing and drying clothing, expensive garments, and linens, hand-washing delicates, ironing, folding clothing, and linens, managing the clients and the clients' families wardrobe also known as wardrobe management, minor repairs on clothing and linens, managing the stock supplies for laundry products, for instance, laundry powder/liquids, fabric conditioner, etc.
A laundress would liaise with suppliers, dry cleaners and tailors, taking clothing to dry-cleaners if requested by the client. They could be responsible for packing luggage/suitcases if the client is travelling and reporting to the client, PA or stylist.
If you are a laundress and have all the skills mentioned above please send us your most updated CV, our consultants at Morgan and Mallet would like to meet you. And if your family is looking for someone to assist with laundry duties please contact us and we can assist you and your family.
Why you would need a house manager for your Property?
The main responsibility of a house manager is to ensure that the household of their principal runs effortlessly and making sure that every staff member knows what their duties and responsibilities are in the property.
The same as an office manager, a house manager is responsible of managing a number of employees, hiring and training new staff members, scheduling work timetables, and reporting to their boss. However a house manager is also responsible for the security of the property, for any finances related to the property and ensuring the property is fully stocked with house and any supplies needed by the principals and the staff members.
A main duty a house manager has is that they are in charge of maintaining the property/properties by planning renovation and construction plans of their principals property or a number of properties. He/she will liaise with different contractors and services to compare the offers and prices with each other and ensure they are in line with the principals requests.
It is very important for a house manager to be responsible and reliable, have strong communication skills, and be flexible to adapt to different situations.
If you are looking to maintain and renovate your properties we recommend hiring an experienced house manager to help you make the process easier and if you are a house manager looking for a new challenge we might be able to help you find your next position.
A butler and their duties
Many of us have seen butlers in movies and tv shows working for royal families in the 19th-century, today butlers are still in high demand and work for UHNW and HNW clients around the globe.
It is very important as a butler to always work professionally and to make their principals' environment as comfortable as possible. Butlers work very closely with their principals and are a trusted household staff member. A number of butler duties and responsibilities have definitely changed within the years and many butlers are expected to adapt to the changes while still following the etiquette they have been trained to follow.
Butlers are expected to be flexible and have the ability to adapt to change given any situation by the principal. As a butler, you work closely with other household staff members to ensure the household runs smoothly, and if the principal has a special request it is the butlers' responsibility to communicate the request to the other household staff members and ensure principals' needs are met.
Common duties and responsibilities of a butler are, answering the telephone, wardrobe management, cleaning of silverware, crystal and antiques, supervising household staff members, hiring and training of new staff members, welcoming guests and ensuring their needs are met the same way as the principals, serving food and drinks while always providing proper service, liaising with contractors and services as requested by the principal, organising parties, dinners, and other social events.
In our present-day it is important as a butler to be tech-savvy, one might have to create online work schedules for other staff members, be in charge of the new security system that is connected through Wi-Fi, or base their duties on the principals' online agenda.
There are a number of butler schools/academies and training who train individuals who want to become qualified butlers, they are trained to perform the different types of table services, the best way is to pack a suitcase, professionalism and how to handle unexpected situations.
Morgan and Mallet International can help you find the right butler for you and your family.
If you are a butler we can help you find your next role, please send us your most updated CV and our consultants will get in touch with you to have you registered with our agency.
Make your video interview successfull
Nowadays, more and more candidates who apply for Household Staff jobs are invited for an initial video interview prior to a face to face meeting with their potential employer.
It makes sense because interviews via Skype, Whatsapp, Facetime, etc save a lot of time for both an employer and a candidate, and help avoid unnecessary travel expenses, especially if the candidate is abroad.
That is why Morgan & Mallet International decided to provide some tips on how to prepare yourself for a successful video interview.
Those are some basic things that you can do in order to make a good impression on your potential employer.
Consider a video interview as a privilege of technological progress that was made to save your time, especially if you are looking for a job in other countries.
Chauffeur Interview Questions
When candidates are invited for an interview, they try to prepare themselves for it as thoroughly as possible.
First of all, they try to find useful tips on the Internet like what kind of questions to expect and how to answer properly.
But the thing is that a professional recruiter will always have an individual approach to each interview because all the interviews as well as candidates and their experiences are different, each position (especially in a private household sector) is different.
In this article we would like to provide some information on how normally Morgan & Mallet International conducts interviews with candidates, what information we pay attention to and how we decide if the interview is successful.
Morgan & Mallet International’s main goals are to find a suitable candidate, to save the time of our clients while looking for household staff, and to make the recruitment process carefree for them, that is why our interviews normally last for one hour in order to understand if the candidate will be suitable for a particular position.
In the example of a Chauffeur's vacancy, we will try to explain the logic of our interviews and what we expect to hear from a candidate. Our consultants pay special attention to candidate’s skills during the interview.
After the candidate has passed this part of the interview successfully, we will discuss their experience working for private families or clients.
Our consultants will ask the reasons why the candidate left the previous positions and in what environment he/she worked. This part of the interview will help to understand if the candidate will be able to stay in a particular position long.
The consultants of Morgan & Mallet International always have an individual approach to each request that we receive from our clients.
In case you are looking for household personnel and want to make sure that you will not waste your time reviewing dozens of resumes of unsuitable candidates, please feel free to contact our agency.
We will be happy to do that job for you.
Tips for a Nanny Interview
It is a well-known fact that each parent wants the best for their child, especially those ones who cannot spend a lot of time with their offspring because of their career or business and have to hire childcare help.
Parents are always serious and scrupulous in the selection of a nanny or a governess for their children that is why it is extremely important to make a good impression during a face-to-face interview.
The consultants of Morgan & Mallet International would like to provide some tips on how to convince your potential employer that you are right for the job:
If you are looking for a childcare job, please feel free to apply for our current vacancies
5 Reasons Why You Should Hire Personal Assistant
Many successful businessmen and businesswomen have experienced all benefits of hiring such professional time-managers and organizers as Personal Assistant.
A qualified personal assistant can be a valuable asset both for your business and for your household.
For those who do not understand the real value of a personal assistant, and that the presence of such a candidate in your arsenal will significantly simplify your life, Morgan & Mallet International would like to provide a list of important responsibilities that can be performed by personal assistants :
If you are still trying to find the right Personal Assistant or after reading this article you have decided to hire one for yourself, please feel free to contact Morgan & Mallet International.
Our consultants will provide the best specialists and the right personality for you.
In case you have all the skills listed above, please feel free to apply through our agency so Morgan & Mallet International can help you meet your future employer.
How to determinate the salary of the household employee
Before starting the recruitment process, our consultants always have a fruitful conversation with the client, as it is important to understand the needs and expectations (and sometimes negotiate some points of the position) or give a piece of advice to the client.
One of the most essential factors for initiating the search is to determine the salary for the right candidate.
Conducting around a hundred interviews per month with candidates from all over the world, our consultants can recommend the best range of salaries taking into consideration candidates’ expectations, marked rate, certainly client’s budget and much more.
Here are some factors that should be considered while determining the salary :
Why should you work with Morgan & Mallet International ?
First of all, our main goal is to find the right and loyal candidate for each client.
Having around 50 000 candidates registered with us, our consultants always have suitable candidates in mind after a conversation with our clients.
And the last but not the least, Morgan & Mallet International always respects our clients’ needs and wishes.
If you are still looking for the right recruitment agency then please do not hesitate to contact any of our offices worldwide.
We are what you are looking for.
The Role of a Housekeeper within a Private Household
Having conducted numerous interviews with Housekeepers, we have noticed that most of our candidates do not fully understand their role in a private household and underestimate their experience and skills.
Especially, while discussing duties and responsibilities, most of the Housekeepers take their position for granted.
âTherefore, at the time when it is necessary to reveal as much as possible about the role and to show that they are real professionals in their industry, they become laconic and diffident.
âIt is necessary to have a clear picture of your importance in a private household and to be able to convince first of all a recruiter and then your future employer that your services are an integral part of a busy household.
In order not to be unfounded, we would like to provide some examples that the work of a Housekeeper can be described with more than just the phrase "general property cleaning". During an interview you can specify what kind of cleaning you can perform, for instance deep cleaning, steam cleaning, carpet cleaning, heavy cleaning, like cleaning windows and furniture, as well as sanitizing of bathroom, kitchen and toilet, cleaning up the bedrooms and the living room, taking out the rubbish, dusting, vacuuming and mopping, cleaning of various surfaces (wooden, marble, glass, etc.).
Talking about kitchen cleaning during an interview, it will also be beneficial to mention what exactly you do for example stove top, oven or grill cleaning, cupboard interior and exterior cleaning, weekly fridge cleaning, etc. Housekeepers really specialise in looking after their client so when they come home after work everything is done (like all the cleaning, washing, ironing, folding, making beds, etc).
In case your role as a Housekeeper includes cooking, during the interview you can provide examples what dishes you can cook or which cuisine you specialise in. If you know how to take care of a luxury wardrobe, be sure to provide examples what fabrics need hand washing or dry cleaning. Moreover, it will be a great plus if you can name products that you use to remove different stains or which of them help you keep bed linen white and towels soft.
Whatever the scope of the role, every Housekeeper should be flexible, competent and self-motivated, and the most important thing is to use your chance and time to convince a recruiter and a client that you have all those qualities.
If you are looking for a job as a Housekeeper, or if you are a property owner and looking for a high standard Housekeeper, please feel free to contact Morgan & Mallet International offices worldwide, we will be delighted to assist.
Hire Personnel For The Festive Season
The winter is already in high gear and most families are spending their time in chalets in the mountains enjoying their vacations and expecting Christmas Holidays.
And, surely, everybody wants to bring all their home comfort to the resort in order to experience complete relaxation and not to worry about anything.
That is why, we, Morgan & Mallet International, experts in providing luxurious services to our
clients, recommend to hire temporary Household Personnel to make our clients' staying in a chalet as comfortable and peaceful as possible.
We can provide temporary or seasonal Butlers, Private Chef Jobs, Housekeepers, or even Domestic couples.
Our candidates have experience working in luxury chalets, villas and private households, so you can be sure that they will understand the specifics of their role and will show maximum flexibility.
Our agency provides temporary household personnel for a minimum of one month and will make sure that your holidays remain carefree.
In order to hire temporary/seasonal staff, please feel free to contact any of our agencies worldwide.
We wish you a Merry Christmas and a prosperous New Year !
Five qualities of a good candidate
Which qualities of a candidate does a recruiter and HR manager take into consideration while recruiting staff ?
A 5-minutes conversation is enough for a professional recruiter from Morgan & Mallet International to recognize a conscientious and responsible candidate, and decide whether it makes sense to proceed with their application.
Here are five qualities that will define a good candidate :
There are definitely other qualities, which will demonstrate whether a candidate is good, or not.
Morgan & Mallet International always collaborates with the best and most professional candidates since we deal with HNW and UHNW clients.
Therefore, please feel free to contact us and our experienced recruitment consultants will help you in selecting and searching the best household staff.
Your lifestyle begins with Morgan & Mallet International.
The changing role of Household Staff
Over the past century, the role of household personnel has altered drastically.
Due to the changing social relationships and lifestyle, the status of domestic staff has acquired new meaning and the duties and responsibilities expected have changed a lot.
Nowadays, the choice of becoming a domestic worker is no longer a way of life but a career decision.
First, the nature of employment is different. Today, in contrast to the past century, the household personnel are officially employed and pay taxes. It is no longer on an informal basis. The proper legal employment contract is signed between two parties where not only all the terms and conditions are stated but also a detailed description of the nature of the job, duties and responsibilities, salary, workload, vacation, etc.
These days, it is also very popular that the personnel are self-employed and work for several households at the same time. Moreover, the employment process of domestic staff is similar to the employment of any other workers. The candidates are interviewed regarding their personal characteristics and professional skills. It is a common practice to check their DBS and recommendations from previous employers.
Secondly, the traditional roles of the staff have changed. In the past, the staffed households with butlers, housekeepers, cooks, handymen, footmen, and valets were extremely popular.
Today, it becomes less and less common to have many staff in the house. Usually, it is the number of responsibilities for one person, which is increasing, and not the number of people responsible.
Modern butlers would do much more than just greeting guests and taking care of the wine cellar. Cooking, housekeeping, driver and handyman duties could also be a part of their responsibilities.
As a result, over the years some of the professions are becoming obsolete, while, on the other hand, due to the changing lifestyle new positions are appearing. House manager jobs, PA, members of family office, personal shopper or personal trainer jobs are becoming more popular and the demand for such staff is rising every day.
Thirdly, the level of erudition and professionalism of the staff has increased recently. In our days, there are many professional institutions for domestic staff where they can receive special training and diplomas after the completion of the course.
Whether it is a nanny, housekeeper, or butler you are looking for, it is no longer difficult to find someone well educated and certified.
As the profession of household personnel is becoming more prestigious with years, the number of schools is growing accordingly. Moreover, the level of service has grown significantly.
Now, it is very common to employ a luxury restaurant chef as a family cook, or a housekeeper from a 5* hotel for a private house, and a chauffeur may combine the roles of a driver and a bodyguard for the family.
Nevertheless, the nature of relationships between household personnel and their employers might have changed; the one thing, which still remains the same, is the popularity of hiring domestic staff.
It is essential that the staff are professional and hardworking, flexible and can conduct themselves in highly respectable manner; whose personal and professional skills, work experience and qualifications match the requirements of the employers’ household.
Morgan & Mallet International is a professional agency with an extensive experience in the recruiting of household personnel.
Our team have developed thorough and rigorous selection process in order to find the right candidate who will meet all the requirements and would match your lifestyle.
Whenever there is a need for hiring any domestic staff, we are always happy to assist you in finding the best professional for your household.
Why hiring a butler?
Today’s busy life has defined time as the ultimate luxury and it might seem impossible to keep that huge number of different activities of the household under control.
Which is why, in order to keep perfect organisation of everyday life it is essential to hire a professional help.
If you are looking for somebody who is discreet, organized, elegant and who can take responsibility for every situation in the house – butler is a perfect choice for you.
Butler has always been an integral part of the household. They are the ones who are trusted with the most intimate issues of the house life and are in the closest relations with their principals.
They know all the little details of their principals’ tastes and preferences. However, with years, this profession has evolved and Modern butler appeared.
Modern professional butler is much more than just a member of staff who greets guests and serves food and drinks as it used to be in the last century.
As the main responsibility and primary role of butlers is to meet the needs of their employers, today’s butlers might be expected to perform not only the role of a traditional butler but also roles of a PA, a House Manager, a Chauffeur, Security Manager or even a Cook.
Therefore, employers can choose and tailor the roles and duties they would like the butler to perform in order to meet all the needs of a specific household, which becomes the main benefit of hiring modern butler.
By hiring a butler, you can be always sure that everything in your household is running smoothly. Butlers are proud of their “invisible” service and professionalism.
They take pride in being of service for their principals as long as their work is respected and appreciated.
You do not have to give instructions or tasks to a butler every time – good butler knows ahead what needs to be done. If you are looking for someone who will conduct in a highly respectable and personable manner, who is hardworking and loyal in any matter – butler is the right decision.
Moreover, the figure of butler in the household will give it a very traditional and elegant look.
It is indeed very high-class when a butler greets the guest and serves the drinks.
If you would like to hire a perfect butler who will adapt his or her skills and practices to compliment your lifestyle and the needs of your particular household, Morgan & Mallet International is always very happy to assist you.
Butlers registered with our personal butlers agency are the most experienced professionals. Being partners with the most prestigious in the UK butler school, we are extremely proud of the high-standard service our butlers can provide.
Do not hesitate to contact any of our agencies around the globe and our consultants will be pleased to help you with any butler jobs!
Morgan & Mallet International team has personally served royalty, business families, politicians, celebrities, and ultra-high-net worth families around the world.
Household Domestic Staffing Agency | Morgan & Mallet International
Morgan & Mallet International
Morgan & Mallet International
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