The changing role of Household Staff Over the past century, the role of household personnel has altered drastically. Due to the changing social relationships and lifestyle, the status of domestic staff has acquired new meaning and the duties and responsibilities expected have changed a lot. Nowadays, the choice of becoming a domestic worker is no longer a way of life but a career decision. First, the nature of employment is different. Today, in contrast to the past century, the household personnel are officially employed and pay taxes. It is no longer on an informal basis. The proper legal employment contract is signed between two parties where not only all the terms and conditions are stated but also a detailed description of the nature of the job, duties and responsibilities, salary, workload, vacation, etc. These days, it is also very popular that the personnel are self-employed and work for several households at the same time. Moreover, the employment process of domestic staff is similar to the employment of any other workers. The candidates are interviewed regarding their personal characteristics and professional skills. It is a common practice to check their DBS and recommendations from previous employers. Secondly, the traditional roles of the staff have changed. In the past, the staffed households with butlers, housekeepers, cooks, handymen, footmen, and valets were extremely popular. Today, it becomes less and less common to have many staff in the house. Usually, it is the number of responsibilities for one person, which is increasing, and not the number of people responsible. Modern butlers would do much more than just greeting guests and taking care of the wine cellar. Cooking, housekeeping, driver and handyman duties could also be a part of their responsibilities. As a result, over the years some of the professions are becoming obsolete, while, on the other hand, due to the changing lifestyle new positions are appearing. House manager jobs, PA, members of family office, personal shopper or personal trainer jobs are becoming more popular and the demand for such staff is rising every day. Thirdly, the level of erudition and professionalism of the staff has increased recently. In our days, there are many professional institutions for domestic staff where they can receive special training and diplomas after the completion of the course. Whether it is a nanny, housekeeper, or butler you are looking for, it is no longer difficult to find someone well educated and certified. As the profession of household personnel is becoming more prestigious with years, the number of schools is growing accordingly. Moreover, the level of service has grown significantly. Now, it is very common to employ a luxury restaurant chef as a family cook, or a housekeeper from a 5* hotel for a private house, and a chauffeur may combine the roles of a driver and a bodyguard for the family. Nevertheless, the nature of relationships between household personnel and their employers might have changed; the one thing, which still remains the same, is the popularity of hiring domestic staff. It is essential that the staff are professional and hardworking, flexible and can conduct themselves in highly respectable manner; whose personal and professional skills, work experience and qualifications match the requirements of the employers’ household. Morgan & Mallet International is a professional agency with an extensive experience in the recruiting of household personnel. Our team have developed thorough and rigorous selection process in order to find the right candidate who will meet all the requirements and would match your lifestyle. Whenever there is a need for hiring any domestic staff, we are always happy to assist you in finding the best professional for your household. 
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Why hiring a butler?
Today’s busy life has defined time as the ultimate luxury and it might seem impossible to keep that huge number of different activities of the household under control.
Which is why, in order to keep perfect organisation of everyday life it is essential to hire a professional help. If you are looking for somebody who is discreet, organized, elegant and who can take responsibility for every situation in the house – butler is a perfect choice for you. Butler has always been an integral part of the household. They are the ones who are trusted with the most intimate issues of the house life and are in the closest relations with their principals. They know all the little details of their principals’ tastes and preferences. However, with years, this profession has evolved and Modern butler appeared. Modern professional butler is much more than just a member of staff who greets guests and serves food and drinks as it used to be in the last century. As the main responsibility and primary role of butlers is to meet the needs of their employers, today’s butlers might be expected to perform not only the role of a traditional butler but also roles of a PA, a House Manager, a Chauffeur, Security Manager or even a Cook. 
Therefore, employers can choose and tailor the roles and duties they would like the butler to perform in order to meet all the needs of a specific household, which becomes the main benefit of hiring modern butler.
By hiring a butler, you can be always sure that everything in your household is running smoothly. Butlers are proud of their “invisible” service and professionalism. They take pride in being of service for their principals as long as their work is respected and appreciated. You do not have to give instructions or tasks to a butler every time – good butler knows ahead what needs to be done. If you are looking for someone who will conduct in a highly respectable and personable manner, who is hardworking and loyal in any matter – butler is the right decision. Moreover, the figure of butler in the household will give it a very traditional and elegant look. It is indeed very high-class when a butler greets the guest and serves the drinks. If you would like to hire a perfect butler who will adapt his or her skills and practices to compliment your lifestyle and the needs of your particular household, Morgan & Mallet International is always very happy to assist you. Butlers registered with our personal butlers agency are the most experienced professionals. Being partners with the most prestigious in the UK butler school, we are extremely proud of the high-standard service our butlers can provide. Do not hesitate to contact any of our agencies around the globe and our consultants will be pleased to help you with any butler jobs! The Benefits of hiring a Domestic Couple
In a busy household with significant demands, eventually may arise the need for professional help. If you are planning on getting professional staff to handle lots of duties and responsibilities in your not very large property but you do not want to overcrowd it with too many people – domestic couple would be a perfect fit for you. Why is it beneficial to hire a Domestic Couple ? Firstly, you will get two equal professionals with extensive experience of working together in the hospitality industry who can bring harmony to your household and get all things in order. The couple are usually married so you as an employer should not worry whether they would build a good team, as they have already been a team before and enjoy working together. Most of the time, couples are very experienced in a wide range of household work. The skills and knowledge may vary from couple to couple, and they are very flexible regarding their duties. The responsibilities might be shared in many different ways. The usual combinations are as follows: housekeeper / cook - houseman / chauffeur / gardener; private chef jobs / house manager jobs – housekeeper / nanny; butler – cook / nanny and many more. However, a good couple is always willing to learn and adapt to their principals’ needs and requirements. One of the main advantages of a couple is while being effective team players they can share and take new responsibilities according to the needs of the household. Secondly, you can get all things done with the help of only two people who, on the other hand, act as one. Certainly, if we are not speaking about a large estate. Couple most of the time share the accommodation and request lower salary rather than two individual members of staff for the same responsibilities. 
As long as the couple have days off and holidays together, they are very likely to stay and work for one family on a long-term basis, which makes them very loyal and sought-after employees.
​Moreover, people working domestic couples jobs are more likely to be willing to work on public holidays or unsociable hours, as their family and most of the social life are inside of their work life. They are more flexible to travel with the principals to different residencies and even worldwide. Furthermore, hiring a domestic couple will allow you to travel easily at short notice, as you can be sure that the couple who already became a vital part of your family will take care of everything in the house while you are absent. Besides, a couple may take care of pets as well. Domestic Couple is absolutely the best choice for your part-time residence. If you have a holiday residence somewhere in the countryside, or a beach house, which is used for several months a year, or holidays only – domestic couple would be perfect to help you with its maintenance. You can be certain that it is secure and fully cleaned up at times when you are not there, and you will get full time high standard service during your visit. If you consider hiring a domestic couple for your household – we are here to assist you. ​We have many versatile couples registered with our agency with at least 3 years’ experience, positive references and they would love to find a perfect household and family to work for. Contact any of our agencies worldwide to find your perfect couple.  When you cannot afford yourself be late for a meeting because taxi is late, when you are tired of driving around the city in taxi taking care of your personal errands or when little talks with a stranger make you uncomfortable while all you really want is a comfortable and safe drive with a person you can trust – private chauffeur is all you need.
Hiring a personal driver is not only comfort and safety – it is a considerable time saver as well. You will never be worried again about being late for an important meeting, a flight or any other occasion you cannot miss. You will never have to wait for a car to arrive or catch it outside the street because now you can organise your itinerary for a day beforehand or your chauffeur could wait for you in the car while you are doing your business. Your private chauffeur is always there for you and only for you. No more unpleasant trips in a taxi, no more worries about chauffeur competence – now you can choose the best driver yourself. Excellent knowledge of the city, safe and well-timed drive, nice car and presentable appearance – these all are related to the image of private chauffeur. Moreover, what really makes private chauffeur an extremely significant part of your life is the fact that he or she can not only pick you up and drop you off, chauffeurs are nowadays personal assistants to their principals who in their turn benefit from it immensely. Your time spent for transportation will never be in vain again as you can use it for giving some instructions related to your personal or business life – pick up clothes from dry cleaning, pay your bills, deliver documents, collect relatives from the airport and many many more. All that can be done for you. Your chauffeur will assure that you do not forget about any of your plans, any of your important meetings and things to do. However, have you ever wondered how to find a reliable and discreet chauffeur who you can trust with your personal errands, your belongings and your life, of course? Morgan & Mallet International team is here to help you out. All the candidates who are registered with us have at least 3 years’ experience working for an individual or a family, clean driving license and very often are specially trained as personal chauffeurs or bodyguards. Having worked for private families, our chauffeurs are familiar with the specification of this job – the flexibility, trust and total discretion are of the primary importance. Our candidates have experience driving luxury cars, certain skill set necessary to maintain the car, take care of paper work related to it and always provide 5-star service and comfortable smooth driving to their principals. Your new way of peaceful and relaxed drive is waiting for you. Contact Morgan & Mallet International in any part of the world and we will assure you receive the best service from your household personnel.  When recruiting Domestic Staff (Butler jobs, Maître d’Hôtel, Waiter / Waitress) one of the important things to understand is the type of table service required by our client.  Choosing a career of a private chef can be very rewarding and exciting at first sight. However, if you are thinking about changing your career from a restaurant chef to a chef in a private household, there are a few important things which you should consider before making the first step. Certainly, the career of private chef has many advantages but you should not forget about pitfalls, which may be ahead. Firstly, being a private chef requires from you a higher level of responsibility. As you are the only person who is in charge of everything what is happening in the kitchen, you do not have much space for mistakes. Nevertheless, gratitude and appreciation is the direct result of your own achievements. Therefore, if you are seeking for a personal interaction with your customers and direct appreciation for the work you do – private chef job is definitely the one for you. As a private chef, you have an opportunity to build personal relations with the customer. You cook for a specific person, with specific preferences and, as a result, your work is 100% personalised. In contrast, restaurants chefs rarely know the people they cook for, not to speak about their diets and tastes. Secondly, the flexibility should be your top-one quality. Working holidays, extra hours, weekends, availability at short notice, travelling with the family whenever requested – this all is quite typical and common for a private chef, and the list is not exhaustive. However, working as a private chef gives you an opportunity to become an essential part of somebody’s life, and it is usually someone you would not typically meet and interact with while working in a restaurant. You have a chance to experience different lifestyles and get to know how HNW people (e.g. celebrities, wealthy business figures, members of royal families, etc.) live their everyday life. You can also choose the freelance position and on-call work for dinner parties or special occasions because the networking in this sphere is extremely fast developing. Once you have been offered a position for one occasion and completed it with success, it will open you the door in business of private catering and the net of your clients would grow very quickly.  The demand for good freelance chefs is enormous.
Another important thing to consider is that this job would definitely not be suitable for people who lack self-organisational skills or may get tired of creating something new every time. While in a restaurant there is usually some specialties of the restaurant, stable menu and fixed working hours, private Chef’s work is certainly more autonomous and creative. Usually, private chefs have more freedom to choose what to cook. Indeed, people who hire private chefs set some food rules regarding diet restrictions and some general preferences, but the rest is left to the chef’s imagination. Moreover, during private chef jobs you are the one who organises your time, cooking style, and anything else which is typically strictly ruled in the restaurant. There is unlimited room for your creativity and it gives you the ability to expand it while creating new recipes. As in the restaurants chefs are usually in charge of cooking one specific course (appetizer, main, second course or dessert), being a private chef will let you grow professionally in every area. Finally yet importantly, however beneficial and tempting this profession may sound you should not forget that it is more challenging in its turn. Very often, it is quite unstable and unpredictable. Sometimes, the search for a right position and right employer may take up to several years but once you found the perfect family, you would never regret your decision. Furthermore, it is commonly known that chefs in private sector are likely to have higher salaries than restaurant chefs and sometimes the difference can be tremendous. As a self-employed chef, you are relieved from many different payments, which a restaurant is obliged to pay and deduct it from your salary. If you, despite all of the challenges and difficulties, has found yourself in the profession of private chef and at the moment you are looking for your next great employer our chef placement services are here for you! Submit your application form and our consultants will get in touch with you as soon as we have something suitable for you. More and more frequently, we receive CVs from candidates who have their own business but still want to work as Household Staff.
Therefore, the question is what attracts people who own successful businesses and can hire their own staff to work for private families ? Dear candidates and visitors to our website, we are really pleased and excited to introduce you a new service from our agency. From now on you have a wonderful opportunity to improve your profile and introduce yourself to the potential employer with the help of a video presentation. The results are very impressive as the visual form of CV presentation allows clients to see the personality and approach of candidates - two things proven to be vital for a successful match. The video will show you talking to the camera about yourself and your experience so that clients can see if they will have a good rapport with you. The video presentation can be used alongside CVs to show clients who you are and how you work. Moreover, it is engaging, memorable and will definitely attract clients’ attention to your candidacy. The video presentation will improve your chances to get your dream job immensely and will be a great way to stand out from the crowd. A lot of people are afraid of public speaking and being filmed but we offer fun and enjoyable way of filming. You will be supported all the way during the process by a representative of the filming crew who will offer valuable advice on the speech and make you feel comfortable and confident in front of the camera. *Please note that services are available in London and Johannesburg  |
AuthorMorgan & Mallet International team has personally served royalty, business families, politicians, celebrities, and ultra-high-net worth families around the world. Archives
March 2023
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