Domestic staff help reduce the stress in your home or day-to-day activities and opens up more family and personal time. Managing your domestic staff would provide effective service and avoid counterproductive situations.
In managing a domestic staff, you have to first be proactive and concerned about knowing the background and basic information of your staff. That is why at Morgan & Mallet International we only have the most experienced, trained and reputable candidates.
Before staff begins duties, you can take little steps to know their experiences. Have a conversation with their ex-employer and other guarantors or referees. A clinical test should also be required, before accepting any domestic staff. Understanding your domestic staff’s background would help you in maintaining a good relationship with them and knowing what to expect from them.
To manage your staff efficiently, you have to communicate effectively and have good human relations with them. Having a good relationship with your staff means understanding your staff’s needs, communicating with them, and understanding boundaries. You can also reprimand your staff when necessary, but try to treat them with mutual respect and good understanding.
On top of that, have plans for their healthcare or other good plans. Don’t let your staff work overtime without proper arrangements. Encourage them when they do an outstanding job, and regularly say positive words to them. Have regularly scheduled meetings with your domestic staff; where you can instruct them and get feedback. Proper employee relations will bring less employee turn-over, increased efficiency, and loyalty. Have a good and productive relationship with them.
To maintain efficiency and productivity with your domestic staff, you need to have rules that guide them in their activities. Let them know their job description and what is expected of them. Reprimand them and in extraneous cases, give a set punishment for wrong behaviors and law breakage. Trust your judgment as their manager, and give them daily achievable goals.
Understand the time it takes to complete each assigned task, and give them a fair and reasonable quota to meet. If you’re providing quarters or accommodation arrangements for some domestic staff, ensure rules are guiding their activities, cleanliness, and living structure. If you hired a married couple, you need to make arrangements that fit them.
Most domestic staff may not be as educated or literate as their manager. Try to be as clear as possible in both oral and written instructions. Pay more attention to your new staff. Monitor their activities and let them shadow an old employee, so they can learn more about working with you.
Communicate your specific needs, expectations, and preferences. Let them know their work schedules and routines. Try not to be too strict or micromanage your staff. Give room for their creativity, peace of mind, and ability to employ their judgments on issues.
Provide Needed Equipment
In managing your staff efficiently, you need to provide all essential equipment needed in completing their tasks promptly. Cleaning utensils such as vacuum cleaners, surface sprays, wipers, and others, should always be available. All equipment required for the job should be provided easily. Ensure the inventory is consistently stocked with essentials and properly maintained. Also, plans can be set to ensure all equipment is maintained.
Working as a household staff is one way to earn a decent living, and over time, we dare say earn a top-class income. Like every other job, it depends on qualifications and experience. For those looking for information about household staff jobs salaries, here are some highest-paying jobs in the category.
The basic responsibilities of a housekeeper are to maintain the home. This involves activities like cleaning, laundering, restocking supplies, doing the dishes and any other responsibilities assigned by the homeowner or employer. On average, housekeepers make between $50k and $80k gross a year.
The domestic couple runs general operations in the whole house. They would be responsible for smooth running of activities, splitting it between indoors and outdoors depending on the agreement or schedule. Some of these activities include walking a dog or cooking, gardening and general cleaning. The payment is around $100k gross per annum.
A personal assistant's job tends more towards managing schedules and performing bookkeeping for an employer. He/she is more project-oriented, although the job would likely involve running some errands and light domestic responsibilities. Payment is about $80k gross a year.
A Gardener earns about $70k gross per year. Such a person is responsible for planning and maintaining plants around the home. Other tasks involve producing, designing, and taking care of plants in the environment.
The preparation of meals on a timely basis is the major responsibility of a chef. Meals are cooked according to the employer's desires or dietary requirements. A chef handles all food in the home and also monitoring and stocking up of the kitchen in general. Some may even travel with their employers on holiday or business trips to prepare meals at those locations. A chef's earnings are significantly higher than the conventional domestic staff, up to $90k gross per year.
A house manager is an overseer in the affairs of the home. Most times, all other household staff reports to such a person. They are in charge of facilitating a smooth and proper running a house and are always in close contact with the house owner to always ensure expectations are being met. Salary is up to $110k gross per annum.
Such a person is required to manage general etiquette in the home. Responsibilities vary from greeting guests to picking up calls in the home, to assisting in event planning and serving food and drinks in such events. He or she also manages the house calendar and is responsible for a degree of scheduling payment of household bills. House maintenance contractors, stocking and organizing the kitchen, and booking/ setting reminders on medical appointments are also part of Butler's job description. Earnings are about $80k gross per annum.
Working as a domestic staff is one way to make a bit of money in your free time, or even more should you decide to go full time. Although its salary isn't as highly scaled as white-collar jobs at start, it can most certainly put a good amount of money in your pocket, while increasing significantly over time. Check our complete 2020 Household Staff salaries guideline for more information.
What do people consider whenever they want to employ Household Staff?
Character is key in determining household staff. Loyal and efficient individuals who can perform household work are always in high demand. If you think household staff does not need some formal skills needed in the corporate world, you are wrong.
Apart from being flexible with time and having the knowledge of taking care of residential apartments or resort property, interpersonal skills are greatly needed in order to holistically perform the duties required by a household staff. To ensure that the right household staffers are recruited, some, whenever they want to employ household staffers, go through hiring and recruitment agencies to employ the household staffers that meet their credibility.
What kind of work do household staffers perform?
Depending on the House, there are different functions that household staff may be required to perform. Some may be streamlined to a particular work; some may combine different tasks. But generally, a domestic professional may be in the business of doing housekeeping tasks, planning a formal dinner, taking the pets of the family to the groomer.
How can one ensure that household staff perform their duties creditably well after recruitment?
It is customary to provide quarters for household staff and ensure they are clean and in good repair. Considering arranging housing and staff amenities for them will enhance their productivity and retention for a long time. There is need for clarity on what their specific routine work and operations will be. You also need to state your preferences and routines you wish they perform. Your rules and regulations, likes, dislikes, must be communicated to them in the strongest terms. Whenever there is a change in schedule, you must notify them as soon as possible.
In addition, through regular scheduled staff meetings, you can maintain a productive working relationship with them. This can yield optimal efficiency as a result of them sharing concerns and suggestions with you. Be realistic in the time allotted for completion of their duties and consider additional staffing if need be.
How many Household Staff do you need?
Efficiency of work done, effectiveness and the scope of work determine the number of Household staff. If there is tremendous work to be done, the amount of household staff required for such will be more than the one needed for a sizeable work.
A household chef may only be restricted to cooking for one individual or a family on a full-time basis and may be in the business of sourcing ingredients from local suppliers. Contrastingly, a housekeeper may triple as the cleaner of the residence, a nanny that helps to provide childcare services and a cook. A house manager may be employed if there is more than one household staff for the purpose of coordination. With the employment of a resourceful house manager, they can give expert advice on the amount of household staff that is needed.
Morgan & Mallet International team has personally served royalty, business families, politicians, celebrities, and ultra-high-net worth families around the world.
Household Domestic Staffing Agency | Morgan & Mallet International
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