Head Housekeeper Job


A very experienced 5 star level Head Housekeeper is required for a beautiful 35,000sq ft property in St Moritz, Switzerland.
 
The right candidate must have very high standards and be able to manage a small team of internal in house cleaners along with external cleaners. The candidate must be flexible, have a positive attitude and be happy to live in when the principals stay in the property (approximately 4 months a year).
 
The candidate should be used to working in large houses or hotels. The main house has 8 bedrooms and en-suite bathrooms and is located on 7 floors. There is also a guest house with 8 bedrooms nearby. The household is semi-formal, and tends to be formal when there are guests in the house.
 
The position may be suitable for a live in couple, where one spouse would perform duties of a facilities / maintenance manager and another spouse would work as a head housekeeper alongside a team of 4 housekeepers.
The candidates must meet the highest criteria and be used to working in 5 star luxury environment.
 
Requirements
  • 5 years’ experience in a luxury house, hotel or yacht
  • Excellent skills in taking care of natural materials (stone, wood, etc)
  • Exceptional laundry and ironing skills
  • Able to use industrial washing machines and irons
  • Good managerial skills
  • Good at organizing stock
  • Negotiation and communication skills
  • Fluent English and preferably German or Italian
  • Driving licence
  • Hands-on candidate with a positive attitude
  • Flexible and fair
  • Interested in developing the team and encouraging their growth
  • Able to take initiative
  • Can-do attitude
  • Able to work in a team and individually
  • Pet-friendly
 
Duties and responsibilities
  • Lead a team of 4 housekeepers
  • Organise their daily tasks, timetables and rotas
  • Train and assess cleaning personnel
  • Maintain high standards of upkeep and cleanliness at all times, handle specific employer requests in regards to cleaning, maintenance and organisation
  • Laundry and ironing (training and supervising other staff or being personally responsible)
  • Wardrobe management
  • Manage guest arrivals and prepare the guest rooms
  • Manage stock and supply operations regarding cleaning and maintenance, such as liaising and negotiating with suppliers
  • Report on expenditures to the Director of global properties
  • Communicate with the facilities manager
  • Coordinate arrival of principals and guests with secretaries
  • Walk a dog when required
 
Schedule
5 days/week
The candidate has to be flexible when the principals and guests are in the property.
 
More information
The position may be live-in or live-out, however it will be live-in during the periods when the principals or guests stay in the property.
 
Probationary period: 3 months
 
High salary for the right candidate.

​Position filled