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  Household Domestic Staffing Agency | Morgan & Mallet International

Job & Vacancy Housekeeping Manager in Kuwait City, Kuwait

Housekeeping Manager Job


A high-profile Kuwait city, Kuwait based family has an immediate need for a skilled Housekeeping Manager for their residence.
 
The client is keen to have on aboard a qualified, self-governing and energetic candidate who will control, maintain and streamline the housekeeping activities with a view to ensure that the highest level of service is maintained.
 
The ideal applicant should be service-oriented, hardworking, discreet, proactive and professional with a credible work history in preferably a 5-star hotel property/ high profile private residence.
 
The Responsibilities

• Developing and implementing relevant as well as futuristic Standard Operating Procedures in the areas of housekeeping with a strong focus on quality assurance. 

• Implement, effectively, all housekeeping policies and procedures including health & safety and security

• Oversee the overall maintenance and upkeep of the residence (through in-house personnel/staff and third-party service providers) 

• Monitor Housekeeping inventories to ensure adequate levels are maintained; ensuring budget controls though effective stock management and well managed schedules 

• Attention to Detail - keeping the premises clean, well maintained, stocked, and properly stored. Eliminates waste of supplies. 

• Inspect, regularly, all delicate and bespoke assets including state of the art furnishings, fabrics, fixtures, fittings to ensure compliance to standards and take action as  necessary to conform to standard

• Perform routine inspections of all housekeeping areas and take corrective measure, where necessary

• Provides courteous, personalized, attentive, sincere, consistent service by responding promptly and efficiently to request & complaints of the family members 

• Resolves difficult or unusual problems which may arise, while maintaining good relationships, demonstrating outstanding hospitality through the corrective action taken. 

• Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness 

• Demonstrate the required flexibility and lead by example by filling in in at times of sickness, absence of staff members.
 
The Requirements


• Female with 10+ years of relevant professional experience and a proven track record of achievements in similar roles; positive verifiable references, a must; 

• Previous hospitality experiences a must; preferably with a 5-star luxury hotel/private residence (VIP Family)

• Previous experience working with GCC based clients/hotels an advantage;

• Detail oriented with the ability to respect a schedule and organize the works

• Strong housekeeping experience; ability to lead, train, appraise a small to medium sized team with a hands-on approach; should lead by example; 

• Ability to manage a variety of in-house smart systems;

• Full service approach with strong hands-on mindset, eager to provide administrative, managerial and menial tasks as well;
 

• Ability to work autonomously; a true self-starter;

• Excellent command of English language;

• Exceptional organizational, multitasking and time management skills;

• Strong communication skills, both written and verbal;

• Disciplined and focused on delivering very high service standards;

• Presentable, polished and poised

• Flexible and resilient; high degree of emotional and managerial judgement;

• Professional mindset and manner; meticulous and hardworking;

• The highest eye for detail;

• Eagerness to be employed on a long-term basis and commit

Ad reference : 1112 SA

Post on 18/07/2019 by Morgan & Mallet International

Position filled​
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