Spa Manager Job
An UHNW client from Riyadh, Saudi Arabia requires a certified Spa Manager with 5 years of experience in performing all sorts of facials and face massage, and good understanding of analysing skin of face area and spa management. The right candidate must have a good command of spoken English.
Recruit and Oversee Staff
Spa Managers ensure the success of an establishment by hiring and training adequate staff members to deliver a spa’s services. To this end, Spa Managers are typically involved in employee recruiting, selection and training. They typically set employee schedules, ensure that employees receive ongoing training and hold staff meetings to keep employees updated on spa procedures and policies.
Manage Operations Budget
A budget is crucial to the operations of any business and it falls to Spa Managers to create and manage such a budget. They set annual financial goals, review costs for spa procedures and services, oversee payroll and establish budgets for advertising, sales campaigns and promotional events.
Assist with Promotions and Sales
In many cases, Spa Managers have a hand in creating promotional and public relations campaigns to raise public awareness and visibility of their spa and its services to generate sales and increase memberships. They also assist in creating membership incentives and sales promotions leading to a larger client base.
Supervise Facility Maintenance
Spas must typically meet sanitation guidelines and it usually is up to Spa Managers to make sure that facilities are properly cleaned and that all equipment is in working order. This might include ensuring that tools are adequately sterilized, linens are washed and a proper inventory of supplies are maintained.
Ensure Customer Satisfaction
As with any service-oriented business, spas rely on customer satisfaction and Spa Managers are generally responsible for ensuring that customers’ expectations are met. Spa Managers might interact with clients to get feedback about services and facility cleanliness, handle customer complaints and create customer service tools such as comment cards and surveys.
Salary: To be discussed
Ad reference : 1019 SA
Post on 29/01/2019 By Morgan & Mallet International